Traveling
Katelyn Raatz
Fort Atkinson,WI
Summary
Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Youth Outreach Specialist
Project 16:49
2023.05 - Current
- Conduct outreach activities, presentations and distribution of materials in the community and in schools
- Establish and maintain drop-in locations/hours in each Rock County community to provide youth with resources, assistance, and life skills education
- Coordinate organization's involvement in Open Table, a youth mentoring program
- Maintain current and accurate data collection
- Act as an advocate for youth's best interests
- Expand and maintain sound working relationships with community partners
Head Server
The Heron's Landing
2016.12 - Current
- Trained new staff on restaurant operations and policies to strengthen performance.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Performed assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Supervised server staff and simultaneously served personal section of tables.
- Supported needs of ten person wait staff who attended to specific needs of countless customers daily for the restaurant bar
Youth Assistant
Project 16:49
2021.12 - 2023.06
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Oversaw day-to-day activities of residents in housing facility.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Monitored company inventory to keep stock levels and databases updated.
Teens Program Coordinator
YMCA Metro Detriot
2019.05 - 2019.08
- Gathered and organized printed materials required for program participation.
- Pitched and built new programming ideas and to boost audience interests and diversify offerings.
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
- Provided ongoing direction and leadership for program operations.
Education
Master of Arts - Political Science
University of Wisconsin - Milwaukee
Milwaukee, WI 2018.09 - 2021.05
Bachelor of Science - Criminal Justice
Northern Michigan University
Marquette, MI 2013.08 - 2016.12
Skills
- Dependable and Responsible
Teamwork and Collaboration
Cultural Awareness
Problem-Solving
Active Listening
Interests
Snowboarding
Reading
Timeline
Youth Outreach Specialist
Project 16:49
2023.05 - Current
Youth Assistant
Project 16:49
2021.12 - 2023.06
Teens Program Coordinator
YMCA Metro Detriot
2019.05 - 2019.08
Master of Arts - Political Science
University of Wisconsin - Milwaukee
2018.09 - 2021.05
Head Server
The Heron's Landing
2016.12 - Current
Bachelor of Science - Criminal Justice
Northern Michigan University
2013.08 - 2016.12
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