Katelyn R. Clawson

Solutions Review websites and media offerings focus on aggregating the best content in Enterprise Technology, synthesizing the vast landscape of enterprise software options, and helping businesses across all industries understand the best solutions on today's market, specifically tailored to the challenges they are facing and the business opportunities they are embracing. We work directly with clients in one-on-one engagements, while also offering our unique, web-based Solutions Directory that provides businesses an unbiased resource focused on highlighting product features and guides to connect with the top software providers on the market today. Quarter over quarter, we have seen Solutions Review become an increasingly trusted designation for companies to visit when they need to buy and implement new software in this ever-evolving enterprise tech landscape.

• Analyzed market trends to inform long-term business strategies and decisions.
• Oversaw budget development and allocation for various departmental initiatives.
• Developed and executed marketing strategies to increase brand awareness and market share.
• Implemented strategic plans to maximize organizational efficiency, effectiveness, and profitability.
• Lead cross-functional teams in developing creative solutions to challenging problems, while also building relationships with external partners, vendors, and customers, in order to foster collaboration.
• Collaborated with the executive leadership team to develop long-term objectives and establish key performance indicators to track progress that would drive success.
• Monitored industry trends and made recommendations on how they could be leveraged by the organization, with new product offerings and the integration of AI.
• Spearheaded the development and launch of new products, services, and media content.
• Led change management efforts to adapt to market shifts and organizational needs.

• Harmonized the development, strategy, and product vision with leadership and teams, ensuring deadlines were prioritized resulting in customer satisfaction and cost-effective results.
• Researched and evaluated a wide range of target markets, in collaboration with executive teams and business partners to establish a clear and ambitious product roadmap.
• Proactive in defining value propositions, key objectives, and impact results to support the decision-making process, product budget, development, feasibility, and usability outcomes.
• Led focus on the ideation of innovative concepts consistently ensuring customer-driven design, marketing and technology advances, user pain point identification, and viable test results.
• Cooperated with a diverse user community to advocate for their needs, and ensure all teams remained focused.
• Defined improvements to inspire a delivery-focused environment, while building a pipeline of successful product features.
• Engaged with senior leaders in the development of release plans and team productivity achievements, through inspirational and motivational feedback.

• Spearheaded significant improvements to the company's legacy program related to messaging content, cross-channel notifications, and the rapid acquisition of a buy-in from the executive leadership team.
• Directed multiple engineering and design teams to ensure the implementation of a viable shift that would adjust activities to meet organizational short- and long-term goals, with a focus on an OKR-driven MVP roadmap, and a stronger emphasis on user-centricity.
• Evaluated and elevated in-house outbound communications which consisted of over 1B messages per quarter and certified utilization of essential marketing and digital channel connections, to include external partnerships with industry leaders.
• Streamlined multi-channel architecture across member communications and built new partnerships with industry-leading vendors. This inspired teams to meet quarterly revenue projections and offered customers a more holistic user experience.
• Successfully created a re-imagined, foundational MVP and launched the first notification features ever delivered to members on our platform, laying the groundwork for future data-driven product decisions and ongoing KPI development.
• Played a significant PM role in creating and rapidly growing a sizable core product team.

• Confidently built and strengthened working relationships with engineering and product leaders, focused on positioning technology-driven roadmaps across quarterly and annual business functions, consistently meeting product goals and targets.
• Maintained backlogs, created initiatives and priorities leveraging Agile methodology to improve engineering teams' ability to support feature development across Data Standardization, Ranking/Scoring, Machine Learning Infrastructure, Streams, and more.
• Achieved a 98% migration of new platform adoption in 4 months through the diligent guidance of cross-functional engineering teams' success in the migration and transition of over 100 customers spanning all company product lines from legacy data processing, serving infrastructure of offline, online and nearline data, successfully.
• Conducted weekly and quarterly presentations to business leaders including the Senior Vice President of Engineering's Leadership team to provide detailed reports covering data infrastructure, the company's quarterly commitments, roadmap status (including any risk and tradeoff analysis), and the strategic initiatives designed to improve organizational efforts.
• Introduced a new hybrid batch/streaming architecture that enabled data scientists and service developers to rapidly create/maintain sophisticated data processing systems for model training, real-time analytics, and management of backend data infrastructure at scale.

• Championed the build and deployment of TurboTax's first year on the node.js platform, designed to support consumer tax group services and applications, in an astonishing 4-month timeframe.
• Developed and administered the fiscal year budget, engineering staff resource planning, capacity/hosting footprint projections, team training programs, and roadmaps for the data and service engineering teams.
• Directed platform development, DevOps, application operations, quality and performance through daily meetings, and planning required to excel activities, and successfully met production deadlines.
• Served as the first point of contact for platform escalations, incident resolutions, and troubleshooting (root cause analysis), resulting in consistent facilitation of rapid issue resolutions across pre-production and production environments.
• Collaborated with all TurboTax engineering teams to run simulated load tests, focusing on monitoring resource consumption, regulating system stability and resiliency (HA/DR), then extrapolating test data to ensure we met capacity requirements.
• Represented the company in building relationships with technical consultants across numerous business units, and the creation of service platforms focused on long-term scalability and service-oriented architecture.
• Communicated with the company's 'Consumer Tax Group' (TurboTax), Small Business Group (QuickBooks), and the Central Technology Organization to ensure the successful kickoff of the Node.js internal open-source software initiative.
• Supported multiple engineering teams simultaneously as they decoupled their services from legacy systems to adopt the new integration with the re-designed service-oriented architecture and develop new playbooks for production deployments, security requirements, and operational guidelines.

• Corporate Analyst Development Program

• TurboTax Services' Cloud Adoption