Highly efficient associate/host well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Hi, I’m
Katelyn Reese
Newport Beach,CA
Summary
Overview
2
years of professional experience
Work History
IN-N-OUT
Associate
06.2021 - Current
Job overview
- Working at In-N-Out for over a year has taught me people skills, teamwork, how to be fast, and how to multitask
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Boosted customer experiences by delivering superior customer service and issue resolution
AUNTIE ANNE’S
Shift Leader
09.2020 - 05.2021
Job overview
- While working at Auntie Anne’s I worked the cash register as well as watching the oven, making pretzels, washing dishes, sweeping and mopping, etc
- I was promoted to shift leader, where I had to manage making pretzels, customer service, closing, and counting the money.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
ORANGE COAST COLLEGE
from Early Childhood Education
University Overview
Currently maintaining above, GPA: 3.0
FOUNTAIN VALLEY HIGH SCHOOL
06.2022
University Overview
Throughout my high school career I was able to manage my time efficiently while maintaining a balance between school, work, and friends. I prolonged a high GPA.
Skills
- My skills include being able to manage a fast paced environment with a positive attitude
- Fast worker and quick learner
- Customer Service
- Guest Satisfaction
- Cash Register Systems
- Professional and Courteous
- Working with Teammates
- Communications Strategies
Timeline
Associate
IN-N-OUT
06.2021 - Current
Shift Leader
AUNTIE ANNE’S
09.2020 - 05.2021
ORANGE COAST COLLEGE
from Early Childhood Education
FOUNTAIN VALLEY HIGH SCHOOL
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