Katelyn Robinson
Fort Worth
Summary
Developed strong customer service and styling skills in fast-paced retail environment, looking to transition into new field. Experienced in understanding client needs and providing personalized advice. Seeking to apply transferrable skills in communication and sales in new professional setting.
Overview
2
2
years of professional experience
Work History
Stylist Sales Associate
David's Bridal
08.2024 - Current
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
Host
Chuy's Tex-Mex
04.2023 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Answered the phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Bachelor of Arts - Psychology
The University of Texas At Arlington
Arlington, TX12-2027
High School Diploma -
Brewer High School
Fort Worth, TX12-2022
Skills
- Store maintenance
- Multitasking proficiency
- Effective time management
- Friendly and helpful
- Cash register operation
- Up-selling techniques
- Customer service
- Product knowledge
Timeline
Stylist Sales Associate
David's Bridal
08.2024 - Current
Host
Chuy's Tex-Mex
04.2023 - 08.2024
Bachelor of Arts - Psychology
The University of Texas At Arlington
High School Diploma -
Brewer High School
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