Katelyn Scarlett
Sparks,NV
Summary
Detail-oriented professional with experience in billing accuracy and records management. Recognized for coordinating complex operations and optimizing workflows, committed to leveraging data management skills to drive organizational success.
Overview
3
3
years of professional experience
Work History
Billing & Scheduling Coordinator
Empire Southwest - CAT
Sparks, NV
12.2024 - Current
- Coordinated scheduling for maintenance and service appointments across multiple departments.
- Managed communication between technicians and clients to ensure timely service delivery.
- Organized daily workflow to optimize resource allocation and reduce downtime.
- Assembled, reviewed, and billed service work orders accurately and on time, employing technology to enhance workflow efficiency.
Records Systems Manager
City of Reno, City Clerk's Office
Reno, NV
06.2023 - 12.2024
- Led operations of Records Management Division in City Clerk's Office, addressing current City needs and shaping strategic directions for City-wide records management services.
- Managed daily operations of systems within City Clerk's Office.
- Coordinated software updates and maintenance for office applications.
- Trained staff on new systems and technology usage.
Education
High School Diploma -
Carson High School
Carson City, NV12-2010
Skills
- Billing management
- Work order coordination
- Service coordination
- Workflow management
- Records administration
- Database management
- Data analysis
Timeline
Billing & Scheduling Coordinator
Empire Southwest - CAT
12.2024 - Current
Records Systems Manager
City of Reno, City Clerk's Office
06.2023 - 12.2024
High School Diploma -
Carson High School