Katelyn Snodgrass
Bellingham
Summary
Skilled in conflict resolution and problem-solving, consistently fostering a positive environment and ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Back Room Coordinator
TJ Maxx, TJX Companies
09.2025 - Current
- Organized backroom inventory to enhance accessibility and efficiency.
- Assisted in processing incoming merchandise, ensuring accurate labeling and storage.
- Collaborated with team members to maintain cleanliness and safety standards in the backroom area.
- Supported stock replenishment efforts by efficiently managing product flow from backroom to sales floor.
Barista
Diedrich Espresso
09.2021 - 05.2025
- Prepared high-quality espresso beverages, ensuring consistency in taste and presentation.
- Assisted customers with selections, providing exceptional service to enhance overall experience.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
Starbucks
07.2019 - 07.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
No Degree - Environmental Science
Skagit Valley College
Mount Vernon, WANo Degree - Psychology
Western Washington University
Bellingham, WANo Degree - Psychology
Oregon State University
Corvallis, OR03-2027
High School Diploma -
Sedro-Woolley Senior High School
Sedro-Woolley06-2021
Skills
- Inventory management
- Team collaboration
- Customer service
- Conflict resolution
- Stock rotation
- Teamwork and collaboration
- Problem-solving
Timeline
Back Room Coordinator
TJ Maxx, TJX Companies
09.2025 - Current
Barista
Diedrich Espresso
09.2021 - 05.2025
Barista
Starbucks
07.2019 - 07.2021
No Degree - Environmental Science
Skagit Valley College
No Degree - Psychology
Western Washington University
No Degree - Psychology
Oregon State University
High School Diploma -
Sedro-Woolley Senior High School