Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Logistics Executive
Total Quality Logistics Inc.
San Antonio, TX
04.2023 - Current
Fostered strong relationships with local and national vendors and suppliers.
Negotiated with carriers to acquire favorable rates and maximize revenue costs for the company.
Created user guides, manuals and reference materials to support the product delivery process.
Updated internal tracking and reporting systems to maintain accuracy in sales data.
Managed multimillion-dollar accounts, including Americase and Endurance Environmental Solutions. ln addition to closing business for industrial and commercial construction companies like Crossland Construction Company.
Utilized B2B sales prospecting websites to seek potential customers.
Monitored and organized documents such as bills of lading, delivery receipts, and scale tickets.
Conducted research into market trends, customer needs, competitive offerings, as needed to support the development of winning bids.
Bartender
Briggs Ranch Golf Club
San Antonio, TX
11.2022 - 03.2023
Recorded meal selections and transactions in microsystem to deliver prompt service.
Prepared checks, itemizing total meal costs and taxes.
Greeted customers, answered questions and recommended specials to increase profits.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Upsold customers from shelf to premium brands to help boost sales.
Food and Beverage Team Leader
SilverHorn Golf Club
San Antonio, TX
03.2021 - 11.2022
Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive a higher volume of sales.
Handled complaints and disputes from customers to promote customer satisfaction.
Processed above-average daily revenue and consistently met targets for special events and promotions.
Boosted online ratings through targeted social media marketing campaigns.
Collected and organized daily till totals and tips.
Planned and coordinated special events to boost customer numbers and profits.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Trained new bartenders on drink preparation and upselling techniques.