I am a dedicated professional with exceptional customer service skills. Excel certified and ServSafe certified, known for attention to detail and adaptability, ready to support daily operations and enhance team collaboration.
Overview
3
3
years of professional experience
Work History
Fast and Fresh Clerk
Hy-vee Fast and Fresh
Cedar Falls
05.2025 - Current
Assisted customers at checkout with friendly service.
Handled cash, registers, and payment transactions accurately.
Stocked shelves, and maintained store and outdoor cleanliness.
Communicated with customers and employees to answer questions or explain information.
Administrative Assistant
Liberty Car Co 2
Waterloo
01.2024 - Current
Answered phone calls and assisted customers with inquiries and payments.
Logged new vehicle inventory and updated customer profiles with insurance information.
Processed in-person and over-the-phone payments accurately.
Supported daily dealership operations by maintaining a clean, organized office environment, and assisting wherever needed.
Team Lead
Panera Bread
Waterloo
06.2022 - 10.2024
Trained and onboarded new team members across multiple stations.
Worked in all areas, including drive-thru, cashier, food prep, line cooking, dish washing, and barista duties.
Delivered excellent customer service by resolving concerns quickly, and maintaining a welcoming guest experience.
Handled cash, processed transactions, and balanced registers with accuracy and accountability.
Assistant
Handcrafted Blessings
Cedar Falls
02.2024 - 02.2024
Processed and distributed customer invoices via PayPal.
Prepared and printed shipping and product labels.
Assisted with day-to-day business operations, providing support in any area needed.