Driven and adaptable professional with a proven track record in customer engagement and problem-solving, honed at Publix and Capital City Club. Excel certified, showcasing strong time management and interpersonal skills. Demonstrated ability to enhance customer service standards while maintaining operational excellence. Achieved significant improvements in guest satisfaction and operational efficiency. Currently graduated Cristo Rey Atlanta with 3.8 GPA while also being active in the community. Was voted in Student Gov, leader ans founder of African Union, Labre Ministries( packed and fed homeless in Atlanta, Varsity Volleyball, Sewing Club, and Cross Country.
Provided customer service by greeting customers, answering questions, and addressing concerns.Carefully and efficiently bagging groceries, taking care to separate items appropriately and ensure fragile items are protected.Kept the front end of the store clean and organized, which includes sweeping, mopping, and ensuring that carts and baskets are available and in good condition. Collected shopping carts from the parking lot and returning them to the designated areas inside the store.
Greeted and checked in country club members when entering pool. Collected towels from around pool deck and transported towels to towel building to be cleaned. Cleaned surrounding pool area. Took out trash from pool deck and helped sometimes in snack shack when understaffed.
Excel Certification
Powerpoint Certification