Marquese Miley
Riverview,FL
Summary
Dynamic Front Service Clerk at Publix with a proven track record in customer engagement and problem-solving. Enhanced customer satisfaction through efficient service and streamlined checkout processes, significantly reducing wait times. Recognized for maintaining a clean store environment and supporting team operations, ensuring a positive shopping experience for all customers.
Overview
2
2
years of professional experience
Work History
Front Service Clerk
Publix
Riverview, FL
04.2024 - 12.2025
- Assisted customers with inquiries and transactions to promote a positive shopping experience.
- Maintained cleanliness and order in service areas to improve store presentation.
- Handled customer complaints with professionalism, offering effective solutions for issue resolution.
- Streamlined checkout processes, minimizing wait times during busy periods.
- Improved customer satisfaction through friendly and efficient front-end service.
- Surpassed customer expectations by providing attentive service while managing multiple tasks during peak hours.
- Helped customers locate desired products in-store, enhancing their shopping experience.
- Supported team members during busy times, facilitating smooth customer service operations.
- Contributed to a clean and organized store environment for enjoyable shopping experiences.
- Greeted visitors and customers, offering assistance and answering inquiries to build rapport.
- Resolved customer issues with professionalism, escalating concerns to management as needed.
Education
High School Diploma -
Jule F. Sumner High School
Riverview, FL05.2024
Skills
- Customer engagement
- Store cleaning
- Time management
- Problem-solving skills
- Multitasking
- Organization
- Attention to detail
- Dependability
- Bagging groceries efficiently
- Carry-out customer assistance
- Cart retrieval
- Store cleaning and sanitation
- Ability to work in a fast-paced environment
- Safety awareness
- Adaptability
- Customer satisfaction
Timeline
Front Service Clerk
Publix
04.2024 - 12.2025
High School Diploma -
Jule F. Sumner High School