Katelyn Talent
Fair Oaks,CA
Summary
Proven leader with a track record of enhancing team performance at Round Table Pizza, Inc. by mentoring new staff and optimizing shift schedules. Excels in customer service and problem-solving, significantly improving customer satisfaction. Demonstrates exceptional teamwork, leadership qualities, and a flexible approach to meet business needs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Team Member
Quick Quack
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Sales Associate
Nor Cal Executives
12.2024 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Shift Manager
Menchie’s
09.2024 - 12.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Manager
Round Table Pizza, Inc
07.2022 - 09.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Diploma -
La Entrada
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Following instructions
- Cash handling
- Flexible schedule
- Leadership qualities
- Team building
- Order preparation
Certification
Basic Life Support Certification
Timeline
Sales Associate
Nor Cal Executives
12.2024 - Current
Shift Manager
Menchie’s
09.2024 - 12.2024
Shift Manager
Round Table Pizza, Inc
07.2022 - 09.2024
Team Member
Quick Quack
Diploma -
La Entrada
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