Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Katelyn Teixeira

West Jordan

Summary

Dynamic Shift Leader at Chick-fil-A with a proven track record in enhancing crew performance and operational efficiency. Skilled in patient care and infection control, I excel in high-pressure environments, ensuring swift incident resolution and effective training. Committed to delivering exceptional care while fostering a cohesive team atmosphere.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Chick-fil-A
West Jordan
03.2022 - Current
  • Directed shift operations to optimize crew performance and enhance efficiency.
  • Troubleshot unexpected incidents, including one-line system failures and safety concerns.
  • Supervised team activities to ensure operational continuity during high-pressure situations.
  • Created training schedules for new hires to guarantee adequate training time.
  • Monitored trainers to ensure effective instruction for new and existing team members.
  • Ensured all new hires received comprehensive training for successful integration into the team.
  • Implemented strategies to improve crew performance in daily operations.
  • Coordinated responses to incidents, ensuring swift resolution and minimal disruption.

Volunteer

N/A
West Jordan
01.2021 - 01.2025
  • After completing the required licensure hours for a certified nursing assistant, I volunteered to help out more in nursing homes, assisted living facilities, and hospital settings to gain more experience.

Education

High School Diploma -

Copper Hills High School
West Jordan, UT
06-2025

Skills

  • Basic life support
  • Patient care
  • Infection control
  • Time management
  • Customer service
  • Strong verbal and written communication

Certification

  • Certified Nursing Assistant
  • Emergency Response Training
  • Basic Life Support

References

References available upon request.

Timeline

Shift Leader

Chick-fil-A
03.2022 - Current

Volunteer

N/A
01.2021 - 01.2025

High School Diploma -

Copper Hills High School

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