Katelyn Tsumpes
Thousand Oaks,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
Work History
Manager
Chipotle
Thousand Oaks, CA
09.2020 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
Cashier
Coldstone Creamy
Thousand Oaks, CA
03.2019 - 09.2020
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
Education
High School Diploma -
Thousand Oaks High School
Thousand Oaks, CA06-2021
Skills
- Business Administration
- Financial Management
- Expense Tracking
- Operations Management
Timeline
Manager
Chipotle
09.2020 - Current
Cashier
Coldstone Creamy
03.2019 - 09.2020
High School Diploma -
Thousand Oaks High School
Similar Profiles
DHRUV A. PATELDHRUV A. PATEL
Customer Service at ChipotleCustomer Service at Chipotle
Iviana FosterIviana Foster
Crew Member at ChipotleCrew Member at Chipotle
Emily CampbellEmily Campbell
Certified Trainer at ChipotleCertified Trainer at Chipotle
Joseph GormanJoseph Gorman
Service Leader at ChipotleService Leader at Chipotle
ELIZABETH MARINOELIZABETH MARINO
Esthetician at Spa Relais-Westlake Village InnEsthetician at Spa Relais-Westlake Village Inn