Katelyn Ucero
Oklahoma City
Summary
Detail-oriented Lab Manager achieving compliance and enhancing efficiency through streamlined processes and robust safety protocols. Proven ability to lead quality assurance initiatives and build strong cross-functional relationships.
Knowledgeable with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
13
13
years of professional experience
Work History
Lab Manager
Oklahoma Department Of Transportation
Oklahoma City, OK
11.2020 - Current
- Managed laboratory operations to ensure compliance with safety regulations and quality standards.
- Oversaw testing procedures, ensuring accurate results and timely reporting for transportation projects.
- Developed and implemented training programs for staff on laboratory equipment and safety protocols.
- Streamlined workflow processes to enhance efficiency and reduce turnaround times for testing samples.
- Collaborated with cross-functional teams to support strategic initiatives in infrastructure development.
- Established maintenance schedules for laboratory instruments to minimize downtime and maintain operational integrity.
- Led quality assurance efforts, conducting regular audits to uphold standards in laboratory practices.
- Improved lab efficiency by implementing automated processes and equipment upgrades.
- Established and maintained quality control standards, contributing to accurate test results and reliable data collection.
- Set and oversaw quality assurance guidelines for laboratory work.
- Managed inventory control for chemicals and supplies, ensuring timely restocking and proper disposal of hazardous materials.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Managed operational documents and produced reports detailing activities.
- Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.
- Kept laboratory in compliance with applicable guidelines and laws.
Delivery Coordinator
Lowes Home Improvment
Mustang, OK
02.2013 - 11.2020
- Coordinated delivery schedules to optimize efficiency and meet customer expectations.
- Managed inventory tracking using proprietary systems to ensure accurate order fulfillment.
- Streamlined communication between suppliers and delivery teams for improved operational flow.
- Trained new staff on processes, safety protocols, and customer service standards.
- Implemented process improvements resulting in reduced delays and enhanced service quality.
- Led team meetings to discuss workflow challenges and develop actionable solutions.
- Inspected merchandise for damage and accuracy against order documents.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Consulted with customers about delivery and order preparation requests.
Education
Associate of Science - General Studies
University of Central Oklahoma
Edmond, OK12-2016
Skills
- Laboratory management
- Lab safety protocols
- Waste disposal
- Sample preparation
- Instrument Calibration
- Report writing
- Detail-oriented
- Emergency response
- Access control
- Complex Problem-solving
- Relationship building and management
Timeline
Lab Manager
Oklahoma Department Of Transportation
11.2020 - Current
Delivery Coordinator
Lowes Home Improvment
02.2013 - 11.2020
Associate of Science - General Studies
University of Central Oklahoma