Katelyn Whitney
Sault Sainte Marie
Summary
With balancing studies and working at Subway, I excel in customer service and teamwork, enhancing sales through strategic promotion and personalized service. I've also worked within sales and mobile orders for Ulta Beauty. My experience extends to animal care, where I've helped with adoptions and kennel operations. I am committed to learning as much as possible and being apart of the Veterinary field.
Overview
3
3
years of professional experience
Work History
ULTA Beauty
Ulta Cosmetics
10.2024 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated with retail partners on exclusive promotions that drove foot traffic and increased sales volume to help ensure the stores opening went well.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to the correct manager along with the correct order number or Questions.
Senior Sandwich Artist
SUBWAY®Restaurants
08.2021 - Current
- Developed strong report with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
Kennel Volunteer
Paradise Animal Rescue
05.2024 - 09.2024
- Actively engaged with potential adopters during shelter visits, answering questions about specific animals or general adoption processes.
- Ensured accurate record-keeping by diligently updating medical histories, behavioral observations, and other relevant information for each animal.
- Increased public awareness about the shelter's mission through participation in fundraising events and promotional campaigns. In particular the Sunday Morning Mile dog walk to promote adoptions.
- Collaborated with fellow volunteers to maintain efficient daily operations within the kennel facility so the dogs were always cared for.
- Provided compassionate care for animals, ensuring their physical and emotional wellbeing.
- Monitored animal behavior closely to identify any signs of illness, injury, or distress requiring immediate attention from veterinary staff.
- Reduced animal stress levels by implementing enrichment activities and treats tailored to individual needs along with socializing the dogs.
- Cleaned and sanitized cages and living areas to promote health and prevent disease.
- Followed special diets of certain dogs along with specific medications some were prescribed from Veterinary professionals
Education
Bachelor of Science - Biology Concentration Pre-Veterinary
Lake Superior State University
Sault Ste. Marie, MI05-2025
Associate of Science - Animal Health
Lake Superior State University
Sault Ste. Marie, MI05-2025
Skills
- Customer service
- Teamwork and collaboration
- Organizational skills
- Animal nutrition
- Canine behavior
- Kennel care
- Data entry
Timeline
ULTA Beauty
Ulta Cosmetics
10.2024 - Current
Kennel Volunteer
Paradise Animal Rescue
05.2024 - 09.2024
Senior Sandwich Artist
SUBWAY®Restaurants
08.2021 - Current
Bachelor of Science - Biology Concentration Pre-Veterinary
Lake Superior State University
Associate of Science - Animal Health
Lake Superior State University
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