Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista

Katelynn Aderhold

Freeport,tx

Summary

Adept at route planning and customer service, I excelled in fast-paced delivery roles, notably with Spark, enhancing customer satisfaction through efficient, timely deliveries and professional interactions. Leveraging strong time management and multitasking skills, I consistently met tight deadlines, achieving high performance ratings and fostering positive customer relationships. I am a hardworking employee enthusiastic about learning the roofing sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Grocery Delivery Driver

Spark
07.2024 - Current
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Food Delivery Driver

DoorDash
10.2022 - Current
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Returns Processor/Stocker

Walmart
06.2021 - 09.2021
  • Delivered high-quality customer service by gathering feedback on product deficiencies.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Unloaded, inspected, and stored damaged and returned products.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Stocked designated items on shelves, end caps and displays.
  • Removed debris and packaging from boxes and separated for recycling or disposal.

Pizza Delivery Driver

Dominos's Pizza
01.2021 - 05.2021
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.

Deliver Driver/Cashier

Panera Bread
07.2020 - 11.2020
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Tutor

Kumon
09.2019 - 12.2019
  • Supported students with helpful study habits and exam strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students with accurate feedback and positive reinforcement.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Monitored student progress and provided feedback and support.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.

Cashier

Whataburger
02.2019 - 05.2019
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Brazoswood High School
Clute, TX
05-2020

Skills

  • Customer Service-oriented
  • Route planning
  • Basic math
  • Professional appearance
  • Strong time management
  • Multitasking and organization
  • Drawer balancing
  • Product restocking
  • ID verification
  • Issue resolution
  • Customer service
  • Point of sale proficiency

Interests

Photography offers me a creative outlet where I can express myself through composition, light, colors, and angles, transforming ordinary scenes into something unique Photography allows me to preserve memories and moments in time, whether it's a family gathering, a travel experience, or a quiet moment in nature Audio and visual production allows me to bring ideas to life through sound, visuals, and editing, providing endless opportunities for creativity and innovation Like photography, audio and visual production is a powerful tool for storytelling Whether it's through video, music, or sound effects, I can create experiences that evoke emotions, convey messages, or entertain

Timeline

Grocery Delivery Driver

Spark
07.2024 - Current

Food Delivery Driver

DoorDash
10.2022 - Current

Returns Processor/Stocker

Walmart
06.2021 - 09.2021

Pizza Delivery Driver

Dominos's Pizza
01.2021 - 05.2021

Deliver Driver/Cashier

Panera Bread
07.2020 - 11.2020

Tutor

Kumon
09.2019 - 12.2019

Cashier

Whataburger
02.2019 - 05.2019

High School Diploma -

Brazoswood High School

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Katelynn Aderhold