RONAL IMPERT
Seaford,DE
Summary
Reliable delivery driver with a strong focus on customer satisfaction and timely service. Known for attention to detail and effective communication, ensuring accurate order fulfillment and fostering positive customer relationships.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.
Overview
21
21
years of professional experience
Work History
Grocery Delivery Driver
Instacart
Seaford, DE
09.2020 - Current
- Delivered groceries efficiently, ensuring timely and accurate order fulfillment.
- Navigated routes using GPS technology for optimal delivery times.
- Communicated effectively with customers to resolve issues and enhance service satisfaction.
- Maintained high standards of professionalism in customer interactions during deliveries.
- Collaborated with store staff to streamline pick-up processes, enhancing operational efficiency.
- Adhered to all company safety protocols while loading, unloading, and transporting groceries to minimize risk of accidents or damage to products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Improved customer satisfaction by promptly delivering grocery orders with accuracy and professionalism.
- Navigated routes effectively to minimize delivery times and enhance customer satisfaction.
Warehouse Truck Driver
JOHNNY JANOSIK
Laurel, DE
06.2013 - 08.2024
- Operated heavy-duty trucks to transport goods across assigned routes efficiently.
- Adhered to safety regulations and protocols, ensuring compliance during all transportation activities.
- Conducted routine vehicle inspections and maintenance checks to guarantee operational reliability.
- Managed timely deliveries, maintaining schedules and minimizing delays in service.
- Communicated effectively with dispatchers to coordinate pickups and deliveries seamlessly.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Collaborated with warehouse teams to ensure accurate order fulfillment and timely deliveries.
- Resolved customer inquiries regarding delivery status, enhancing overall customer satisfaction through effective communication.
- Fostered positive relationships with clients through clear communication, timely deliveries, and a professional demeanor at all times.
SENIOR SECURITY GUARD
ADVANCE SECURITY
West Palm Beach, FL
01.2005 - 04.2012
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activities.
- Responded promptly to alarms, incidents, and emergencies, coordinating with local authorities as needed.
- Trained new security personnel on protocols, procedures, and emergency response techniques.
- Collaborated with management to develop security policies that strengthened overall safety measures.
- Maintained a safe environment for staff and visitors with vigilant surveillance and incident response.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports of all security breaches and investigations.
- Prepared detailed reports on daily activities, incidents, and security breaches for management review.
Education
High School Diploma -
LE SOLEY HIGH SCHOOL
Seaford, DE03-2026
Skills
- Self-motivation and discipline
- Patience and empathy
- Strong time management
- Reliability and punctuality
- Customer Service-oriented
- Professional appearance
- Vehicle maintenance
- Order accuracy verification
- Load and unload proficiency
- Positive attitude
- Customer service
- Time management
- Attention to detail
- Dependable and reliable
- Safe driving
- Punctual and reliable
Languages
English
Full Professional
Timeline
Grocery Delivery Driver
Instacart
09.2020 - Current
Warehouse Truck Driver
JOHNNY JANOSIK
06.2013 - 08.2024
SENIOR SECURITY GUARD
ADVANCE SECURITY
01.2005 - 04.2012
High School Diploma -
LE SOLEY HIGH SCHOOL