RONAL IMPERT
Instacart
Seaford,DE
21
years of professional experience
Reliable delivery driver with a strong focus on customer satisfaction and timely service. Known for attention to detail and effective communication, ensuring accurate order fulfillment and fostering positive customer relationships.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.
Work History
Grocery Delivery Driver
6 Years 1 Month- Delivered groceries efficiently, ensuring timely and accurate order fulfillment.
- Navigated routes using GPS technology for optimal delivery times.
- Communicated effectively with customers to resolve issues and enhance service satisfaction.
- Maintained high standards of professionalism in customer interactions during deliveries.
- Collaborated with store staff to streamline pick-up processes, enhancing operational efficiency.
- Adhered to all company safety protocols while loading, unloading, and transporting groceries to minimize risk of accidents or damage to products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Improved customer satisfaction by promptly delivering grocery orders with accuracy and professionalism.
- Navigated routes effectively to minimize delivery times and enhance customer satisfaction.
Warehouse Truck Driver
11 Years 2 Months- Operated heavy-duty trucks to transport goods across assigned routes efficiently.
- Adhered to safety regulations and protocols, ensuring compliance during all transportation activities.
- Conducted routine vehicle inspections and maintenance checks to guarantee operational reliability.
- Managed timely deliveries, maintaining schedules and minimizing delays in service.
- Communicated effectively with dispatchers to coordinate pickups and deliveries seamlessly.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Collaborated with warehouse teams to ensure accurate order fulfillment and timely deliveries.
- Resolved customer inquiries regarding delivery status, enhancing overall customer satisfaction through effective communication.
- Fostered positive relationships with clients through clear communication, timely deliveries, and a professional demeanor at all times.
SENIOR SECURITY GUARD
7 Years 3 Months- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activities.
- Responded promptly to alarms, incidents, and emergencies, coordinating with local authorities as needed.
- Trained new security personnel on protocols, procedures, and emergency response techniques.
- Collaborated with management to develop security policies that strengthened overall safety measures.
- Maintained a safe environment for staff and visitors with vigilant surveillance and incident response.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports of all security breaches and investigations.
- Prepared detailed reports on daily activities, incidents, and security breaches for management review.
Education
High School Diploma
Skills
Self-motivation and discipline
Patience and empathy
Strong time management
Reliability and punctuality
Customer Service-oriented
Professional appearance
Vehicle maintenance
Order accuracy verification
Load and unload proficiency
Positive attitude
Customer service
Time management
Attention to detail
Dependable and reliable
Safe driving
Punctual and reliable
Languages
English
Full Professional
Timeline
Grocery Delivery Driver
Instacart
09.2020 - CurrentRead More
Warehouse Truck Driver
JOHNNY JANOSIK
06.2013 - 08.2024Read More
SENIOR SECURITY GUARD
ADVANCE SECURITY
01.2005 - 04.2012Read More
LE SOLEY HIGH SCHOOL
High School Diploma
Read More