Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning for customer service. Ready to make an immediate contribution to your organization.
Overview
8
8
years of professional experience
Work History
Grocery Delivery Driver
Insta Cart
02.2023 - Current
Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
Promoted positive company image by providing excellent customer service throughout the delivery process.
Assisted in training new drivers on company policies, procedures, and best practices for successful deliveries.
FOOD DELIVERY DRIVER
DOORDASH
04.2020 - Current
Inspected vehicle pre-trip and post-trip to comply with sanitation and safety guidelines
Delivered guest service with high-level hospitality to boost customer service
Communicated clearly with food service employees and customers, working through issues or points of confusion
Navigated streets and highways efficiently using GPS to speed up food delivery
Loaded beverages and food orders into vehicle, carefully arranging to avoid spillage
STOCKER ASSOCIATE
FOOD 4 LESS
06.2018 - 08.2020
Checked shelf labels for each item for pricing accuracy
Informed supervisor of needed backorders and scanning issues
Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
Cleaned display cases, shelves and aisles
Enforced store safety and cleanliness standards, reducing hazards
Built and maintained positive working relationships with co-workers
DISHWASHER
JADE SIAM THAI RESTAURANT
03.2018 - 06.2018
Sorted dishware and flatware to eliminate losses
Kept work area and equipment clean throughout shift
Assisted department team with other duties during high volume periods
CASHIER
BURGER KING
02.2017 - 02.2018
Provided efficient and courteous service to customers
Counted cash drawers at beginning of shifts to verify correct amounts
Bagged or boxed merchandise and prepared packages for shipment
Education
COMPUTER SCIENCE -
LOS ANGELES TRADE TECH
Los Angeles
06.2023
Skills
Responsible
Good team work
Kind
Good working under pressure
Time Management
Self-motivation and discipline
Clean driving record
Customer service
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Grocery Delivery Driver
Insta Cart
02.2023 - Current
FOOD DELIVERY DRIVER
DOORDASH
04.2020 - Current
STOCKER ASSOCIATE
FOOD 4 LESS
06.2018 - 08.2020
DISHWASHER
JADE SIAM THAI RESTAURANT
03.2018 - 06.2018
CASHIER
BURGER KING
02.2017 - 02.2018
COMPUTER SCIENCE -
LOS ANGELES TRADE TECH
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