Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Katelynn Baker

Clovis,NM

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

6
years of professional experience
1
Certification

Work History

PetSmart

Merchandise and Inventory Leader
08.2019 - 09.2023

Job overview

  • Kept inventory records updated and prepared standard reports for management review
  • Confirmed merchandise location met storage requirements
  • Maintained excellent inventory organization and kept all products accessible
  • Executed Planograms in a timely manner
  • Developed and recommended strategies to improve inventory processes
  • Kept warehouse and work areas organized, clean, and free from hazards
  • Coordinated periodic cycle counts to maintain inventory accuracy
  • Inspected incoming inventory for damage or contamination to maintain high-quality stock
  • Performed daily review of inventory reports to assist with correction activities
  • Researched inventory-related discrepancies, making appropriate adjustments in the inventory system
  • Read and interpreted pick sheet to determine items needed for customer orders
  • Organized promotional and sale tags
  • Oversaw fulfillment of In-Store Pick-Up Order
  • Assisted with Payroll and Scheduling.

JCPenney

Operations Associate
09.2018 - 12.2019

Job overview

  • Maintained efficiency by keeping warehouse and surrounding areas clean and free of debris
  • Closed operational gaps swiftly, identifying problems and implementing corrective actions to minimize impacts
  • Collaborated closely with coworkers and personnel in other departments to improve customer service and relationships
  • Unloaded freight from trucks manually and with pallet jacks and other machinery
  • Resolved customer complaints with answers and solutions to problems.

Kadena AFB Med Group

Shadowing Pediatrics
09.2017 - 06.2018

Job overview

  • Collected patient history
  • Assisted with patient exams
  • Shadowed pediatric physicians and medical assistants.

Education

Penn Foster College
Scottsdale, AZ

Associate of Science
01.2025

University Overview

Kadena High School
Okinawa, Japan

High School Diploma
06.2018

University Overview

Skills

  • Inventory recording
  • Warehouse organization
  • SAP
  • Forklift operation
  • Shipping and receiving support
  • Cycle counts
  • Records management
  • Display building
  • Sign updating
  • Product pricing
  • Merchandising
  • Order filling

Certification

Certified Billing and Coding Specialist (CBCS)

National Healthcareer Association, September 2023

Expires: September 2025

Timeline

Merchandise and Inventory Leader
PetSmart
08.2019 - 09.2023
Operations Associate
JCPenney
09.2018 - 12.2019
Shadowing Pediatrics
Kadena AFB Med Group
09.2017 - 06.2018
Penn Foster College
Associate of Science
Kadena High School
High School Diploma

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Katelynn Baker