Katelynn Banks
LOS Angeles,California
Summary
Driven professional with a proven track record in customer service and office administration, notably at 99 Cents Only. Excelled in time management and customer assistance, enhancing customer satisfaction and Demonstrated tech-savvy efficiency and a strong work ethic, ensuring high accuracy in transactions and effective problem-solving.
Overview
2
2
years of professional experience
Work History
Cashier
99 Cents Only
03.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Davids Window Cleaning
David Banks
08.2022 - 10.2023
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
- Leveraged extensive knowledge of tariff classifications to accurately assign correct codes to imported goods for customs processing purposes.
- Assisted clients with navigating complex customs requirements, ensuring they were well-informed on necessary steps to expedite the clearing process.
Education
High School Diploma -
Wesm Health/Sports Medicine
Los Angeles, CA06.2024
Skills
- Time Management
- Organization skills
- Telephone skills
- Scheduling appointments
- Office Administration
- File Management
- Calendar Management
- Tech-Savvy
- Data Entry
- Patience and Empathy
- Work Ethic and Integrity
- Customer Assistance
- Customer Service
Timeline
Davids Window Cleaning
David Banks
08.2022 - 10.2023
Cashier
99 Cents Only
03.2022 - 05.2024
High School Diploma -
Wesm Health/Sports Medicine
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