KATELYNN BURKHALTER
Galesburg,IL
Summary
Detail-oriented Inventory Specialist with two years of retail experience, focused on maximizing customer engagement and driving sales revenues. Organized and dependable, skilled at managing multiple priorities while maintaining accuracy. Committed to continuous improvement and collaborative team success.
Overview
7
7
years of professional experience
Work History
Starbucks
Starbucks Barista
Galesburg, Illinois
10.2025 - Current
- Prepared coffee and espresso drinks for large volume of customers, ensuring prompt service during peak hours in a fast-paced environment
- Made high-quality and customized coffee drinks for customers.
- Provided efficient, courteous service to customers at checkout and at the handoff for food or beverages
- Facilitated positive customer interactions to enhance satisfaction to ensure satisfaction and resolve any issues promptly
- Worked as a team with fellow baristas to ensure fast and efficient service during high volume hours in all departments of the store
- Supported inventory management and helped order supplies to ensure smooth operations
- Maintained balanced drawer throughout each shift, preventing revenue loss for the store
- Restocked milk, syrups, cups, and pastries for steady café operations.
- Coordinated opening and closing tasks with café team members.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Stocked shelves with ingredients needed to make coffee drinks.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Checked brewing equipment for proper functionality.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Brewed espresso drinks following café recipes and quality standards.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
DIETARY AIDE
Seminary Village Retirement Home
05.2024 - 05.2025
- Assisted residents with their nutritional needs by preparing thickened liquids and pureed foods for those with swallowing difficulties.
- Gained culinary experience through hands-on food preparation and cooking. preparing, serving, cooking, labeling, and storing food safely and hygienically
- Knowledge of certain food ingredients, preparation and cooking techniques, and ensuring attractive and proportioned food presentation
- Sanitation in-between different positions making sure to keep clean hands and maintaining a clean kitchen environment
- Operated efficiently in high-volume nursing home environment, managing time to complete tasks promptly under time constraints.
- Patient and compassionate with both residents and staff, and keeping good communication. Interacting with residents with a respectful and positive manner, addressing any preferences or needs with a compassionate approach
- Collaborated with healthcare team to ensure comprehensive care for residents. working effectively as part of a healthcare team to provide comprehensive care to residents. following dietary guidelines and food preparation instructions accurately for safety and well-being
- Demonstrated physical stamina by efficiently lifting and moving trays and boxes. lifting trays and assisting with lifting and stocking heavy boxes and labeling food items
WAREHOUSE ASSOCIATE PICKER/PACKER
Blick Art Materials
01.2022 - 01.2024
- Inspected merchandise for damage and discrepancies with documentation
- Prepared boxes, pallets and crates for outgoing shipments
- Received loads, checked merchandise and tagged with warehouse IDs
- Prioritized and rearranged tasks to consistently meet changing demand
- Collaborated with team to achieve daily picking quotas within specified time frames for customer satisfaction
- Maintained cleanliness of work area to promote safe working conditions
- Collaborated with team members to enhance efficiency in operations. to reach daily picking quotas within specified time frames for our customers satisfaction
- Documented inventory movements in WMS using handheld
- Adhering to all safety procedures and guidelines
SERVER/COOK
Bonaventure Retirement Home
01.2021 - 09.2022
- Worked effectively in fast paced environment providing service in a timely manner
- Cultivated interpersonal and communication skills by building relationships through regular interactions
- Patient and compassionate with both residents and staff, and keeping good communication. Interacting with residents with a respectful and positive manner, addressing any preferences or needs with a compassionate approach
- Demonstrated strong writing and speaking abilities in various settings
- Identified issues and provided solutions, enhancing team operations
- Worked flexible hours during nights, weekends, and holidays to support staffing needs
- Identified issues, analyzed information, and provided solutions to problems
- Collaborated with colleagues to achieve common goals, working effectively as part of a healthcare team to provide comprehensive care to residents. following dietary guidelines and food preparation instructions accurately for safety and well-being
WAREHOUSE ASSOCIATE PICKER/PACKER
Target Distribution Center
01.2020 - 01.2021
- Prepared boxes, pallets, and crates for outgoing shipments
- Selecting products from inventory, checking for any damage before packing them into containers or boxes
- Received loads of merchandise, inspected and then tagged merchandise with warehouse IDs
- Received loads of merchandise, inspected and then tagged merchandise with warehouse ID's
- Oversaw warehouse staff to maintain operational efficiency in fast-paced environment during 10-12 hour shifts
- Trained new hires on operational procedures and company policies while completing normal work
- Collaborated with customers to pack items according to their specifications to pack items according to specific desires and requirements
- Time management, ability to manage time effectively and meet deadlines
- Prioritized and rearranged tasks to meet changing demands
- Tolerance for repetitive activity, such as lifting and moving packages potentially up to 100 pounds or more
- Utilizing technology such as, scanners, screens, WMS and RFID software to track items and for effective order fulfillment
- Oversaw warehouse staff and maintained efficiency in fast paced environment working 10-12 hour shifts
- Generated reports to provide insights into inventory levels, performance, and operational efficiency
- Excelled at problem-solving by analyzing situations and identifying root causes to implement effective solutions
Education
Diploma - General Studies
East High School
Pueblo, COSkills
- Point of Sale Operation
- Customer service
- Order processing
- Order accuracy
- Shipping preparation
- Quality assurance
- Quality Control
- Food safety
- Safe food handling
- Inventory tracking
- Order picking
- Documentation handling
- Packaging
- Time Management
- Multitasking
- Teamwork and Collaboration
- Physical Stamina
- Problem solving
- Organizational management
- Attention to detail
- Workplace cleanliness
- Project Management
- High volume service
- High volume service
- Safe food handling
Timeline
Starbucks
Starbucks Barista
10.2025 - Current
DIETARY AIDE
Seminary Village Retirement Home
05.2024 - 05.2025
WAREHOUSE ASSOCIATE PICKER/PACKER
Blick Art Materials
01.2022 - 01.2024
SERVER/COOK
Bonaventure Retirement Home
01.2021 - 09.2022
WAREHOUSE ASSOCIATE PICKER/PACKER
Target Distribution Center
01.2020 - 01.2021
Diploma - General Studies
East High School