Katelynn Connolly
Fort Riley,KS
Summary
Results-driven revenue cycle professional with expertise in billing, remittance processing, and coding cross-training. Specializes in denial follow-up, account management, and coverage verification to enhance claim quality and expedite processing. Committed to driving team and organizational success through continuous improvement initiatives.
Overview
16
16
years of professional experience
Work History
Billing Representative
Mercy Hospital Springfield
Springfield, MO
05.2023 - 02.2026
- Promoted to Billing Rep 2 within 2 years at Mercy, training new team members to enhance departmental knowledge.
- Reviewed rejected claims, identified denial reasons, verified coverage, and resubmitted corrected claims.
- Processed claim errors through clearinghouse workflows and produced clean claims.
- Transmitted claims to ensure timely processing.
- Led billing for Missouri Medicaid while cross-training in Illinois, Oklahoma, and Arkansas billing processes.
- Trained new staff on billing procedures and protocols, ensuring compliance and accuracy in claims processing.
- Executed account updates and noted account information in company data systems.
- Worked with top leads on evolving Epic project and manually posted remits on back end to populate new claims within SSI for billers.
- Cross trained into the coding side of the revenue cycle
Medical Technician
The Manor House
Batavia, NY
05.2015 - 08.2016
- Administered prescribed medications following Manor House care plans and safety procedures.
- Monitored Manor House resident vital signs and reported changes to nursing staff.
- Documented resident treatments in Manor House medical records and charts.
- Assisted Manor House residents with daily living tasks and personal hygiene.
Certified Nursing Assistant
Batavia Nursing Home
Batavia, NY
06.2010 - 05.2014
- Monitored vital signs and reported changes to charge nurse
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Supported residents with transfers, repositioning, and safe ambulation
- Responded promptly to resident needs, comfort requests, and call lights
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Maintained infection control standards throughout patient care areas
- Documented care tasks and resident observations in daily records
- Observed and reported unusual symptoms and changes to charge nurse.
- Delivered meals to patients in their rooms, ensuring dietary requirements were met.
Education
Certificate - Certified Professional Coding
AAPC
10-2026
Certificate - Phlebotomy
Bryant And Stratton College
Buffalo NYCertificate - Clinical Medical Assistant
Auburn University
Auburn, ALCertificate - Certified Billing and Coding Specialist
Texas Univiersity
Arlington, TXSkills
- Claims processing
- Denial management
- Medical coding
- CPT coding
- ICD-10 coding
- Insurance verification
- Billing software management
- Medicaid billing
- Revenue cycle management
- Staff training programs
- Time management
Timeline
Billing Representative
Mercy Hospital Springfield
05.2023 - 02.2026
Medical Technician
The Manor House
05.2015 - 08.2016
Certified Nursing Assistant
Batavia Nursing Home
06.2010 - 05.2014
Certificate - Certified Professional Coding
AAPC
Certificate - Phlebotomy
Bryant And Stratton College
Certificate - Clinical Medical Assistant
Auburn University
Certificate - Certified Billing and Coding Specialist
Texas Univiersity