Katelynn Dase

• Fast-paced environment requiring teamwork and efficiency.
• Provide friendly, high-quality customer service at the counter, drive-thru, and dining area.
• Take and prepare orders accurately while maintaining speed and attention to detail.
• Handle cash, credit, and mobile payments responsibly.
• Maintain cleanliness and organization of workstations, dining area, and kitchen.
• Follow strict food safety and sanitation standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Uphold the company’s culture of friendliness, professionalism, and positive guest experience.
• Learn and adapt quickly to new tasks, procedures, and roles as needed.

SUMMER JOB

• Delivered friendly, efficient, and attentive service to guests in a fast-paced dining environment.
• Took customer orders, entered them accurately into the POS system, and ensured timely food and beverage delivery.
• Maintained detailed menu knowledge to answer questions and make recommendations.
• Handled cash and credit transactions, balanced payments, and followed proper cash-handling procedures.
• Worked collaboratively with kitchen and bar staff to ensure smooth operations and excellent guest experiences.
• Upheld sanitation, safety, and cleanliness standards throughout the restaurant.
• Resolved guest concerns professionally to maintain customer satisfaction and repeat business.

• Provide friendly and efficient customer service at the checkout.
• Scan items, process cash, credit, and digital payments accurately.
• Handle returns, exchanges, and resolve customer concerns professionally.
• Bag groceries and assist customers with carrying or loading items when needed.
• Maintain a clean and organized checkout area.
• Follow company policies, procedures, and safety standards.
• Collaborate with team members to ensure smooth store operations.
• Assist with price checks, inventory, and stocking when required.
• Uphold a positive and professional attitude to enhance the customer shopping experience.