Drew Cason
Colton,CA
Summary
Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. The goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Associate
In-Out Burger
2017.11 - Current
- Achieved 6 promotions during tenure at the company
- Positively engaged with customers and maintained professional appearance as company representative.
- Ability to work in a fast-paced environment
- Produced proficient burger sales and met quota at the end of 2021 to achieve a 100% in quality production for that year
- Trained new associates at In-N-Out Burger on proper order-taking guidelines, cash-handling, and customer service skills
- Provide written and verbal feedback to associates to further improve skills
- Maintain high-functioning store operations by communicating with other associates
- Executed tasks within time constraints.
- Use of critical thinking and problem-solving skills to provide to customers in need
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Educated new hires on company policies and procedures
Student Athlete (Team Captain)
SBVC Women's Soccer Team
2017.08 - 2020.05
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
Education
Associate of Arts - Biological & Physical Sciences
San Bernardino Valley Community College
05.2020
Associate of Arts - Social & Behavioral Sciences
San Bernardino Valley Community College
05.2020
Bachelor Of Science - Kinesiology – Exercise Science
CSU
12.2022
Skills
- Multi-tasking abilities/ time-management skills
- Excellent team player
- Leadership skills
- Active listener
- Customer Service
- Conflict Resolution
- Communication (verbal & written)
- MS Word, Powerpoint, & Excel knowledge
Timeline
Associate
In-Out Burger
2017.11 - Current
Student Athlete (Team Captain)
SBVC Women's Soccer Team
2017.08 - 2020.05
Associate of Arts - Biological & Physical Sciences
San Bernardino Valley Community College
Associate of Arts - Social & Behavioral Sciences
San Bernardino Valley Community College
Bachelor Of Science - Kinesiology – Exercise Science
CSU