Jaisa Klopp
OFallon,Illinois
Summary
Dynamic and results-driven professional with a proven track record at Panera Bread, excelling in team collaboration. Recognized for enhancing operational efficiency and exceeding sales targets through strategic communication and attention to detail. A fast learner with strong leadership qualities, committed to fostering a positive work environment.
Overview
3
3
years of professional experience
Work History
Associate
Panera Bread
09.2024 - Current
- Assisted with daily operations, ensuring timely food preparation and service efficiency.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to enhance customer satisfaction through effective communication.
- Executed cash handling procedures accurately during customer transactions.
- Demonstrated adaptability in fast-paced environment while learning menu offerings and service protocols.
- Provided training support to new associates, fostering teamwork and knowledge sharing.
- Implemented best practices for food safety, contributing to overall operational excellence.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Developed comprehensive risk management plan, significantly reducing potential disruptions.
Restaurant Hostess
Wahaka Bar and Grill
03.2024 - 11.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently using digital booking systems.
- Assisted in training new staff on customer service protocols and seating procedures.
- Communicated guest needs to kitchen and waitstaff for seamless service flow.
- Handled guest inquiries and resolved minor issues to enhance dining experience.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Sales Associate
Journeys Kidz
07.2023 - 03.2024
- Assisted customers in selecting products, enhancing shopping experience through personalized service.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained store presentation standards, ensuring merchandise was well-organized and visually appealing.
- Collaborated with team members to achieve sales goals and improve customer engagement strategies.
- Managed inventory levels, ensuring stock availability and minimizing discrepancies through regular audits.
- Trained new associates on operational procedures and customer service best practices to promote team efficiency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Associate
Dairy Queen Grill & Chill
10.2022 - 06.2023
- Operated cash register, processing transactions accurately and efficiently.
- Prepared food items according to safety standards and quality guidelines.
- Assisted in training new staff on customer service protocols and menu knowledge.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Monitored inventory levels, assisting in stock replenishment as needed.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA11.2024
Skills
Multi-tasking abilities
Fast learner
Attention to detail
Thorough in tasks
Hands on worker
Teamwork skills
Leadership qualities
Timeline
Associate
Panera Bread
09.2024 - Current
Restaurant Hostess
Wahaka Bar and Grill
03.2024 - 11.2024
Sales Associate
Journeys Kidz
07.2023 - 03.2024
Associate
Dairy Queen Grill & Chill
10.2022 - 06.2023
High School Diploma -
Penn Foster Career School