Summary
Overview
Work History
Education
Skills
Timeline
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Katelynn Ellison

Whitsett,United States

Summary

Dynamic and detail-oriented professional with extensive experience at Publix, excelling in organization and communication. Proven ability to enhance operational efficiency and customer satisfaction while effectively managing time and multitasking. Quick to adapt to fast paced environments and proficient in Excel, Access, Dallas, Marwood, and Word.

Overview

5
5
years of professional experience

Work History

Distribution Operator

Publix Distribution Center
09.2023 - Current
  • Planning, coordinating and communicating with managers, vendors, associates, and truck drivers.
  • Processing and receiving inbound shipments.
  • Monitoring and responding to emails, effectively communicating with other departments and outside carriers.
  • Organizing and filing away paperwork according to Publix standards.
  • Keeping detention times low by getting deliveries in and out according to appointment times.
  • Dropping work correctly on time to ensure a smooth work shift for all associates.

Dock Person

Publix
11.2022 - 09.2023
  • Safely and correctly labeled hazardous materials according to standard safety procedures.
  • Safely loaded and secured pallets of product in order to ensure safe delivery to stores with no damages to product.
  • Assisted in training new dock workers on company procedures, ensuring consistent performance across the team.
  • Cleaned up work area after trucks were loaded to ensure dock was free from debris and potential hazards.
  • Ensured all pallets were accurately accounted for by keeping records of pallets loaded.

Warehouse Person

Publix
07.2022 - 11.2022
  • Maintained the appearance and cleanliness of the warehouse according to Publix standards.
  • Ensured product was safely accessible by clearing debris, downstacking pallets, and cleaning up spills.
  • Minimized damages and shrink by repairing cases, sorting donations, and documenting damages.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.

Grocery Clerk

Publix
11.2021 - 07.2022
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Provided premier customer service by retrieving items for customers, addressing complaints and concerns, and keeping a pleasant and friendly demeanor.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Assistant Manager

Family Dollar
12.2019 - 11.2021
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Coordinated with vendors to ensure timely delivery of products and
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Oversaw daily cash flow, ensuring accurate financial reporting and minimizing discrepancies.

Education

High School Diploma -

Kathleen High School
Lakeland, FL
09-2018

Skills

  • Strong organization
  • Time management
  • Multitasking
  • Adaptability and flexibility
  • Critical thinking
  • Excellent communication
  • Computer proficiency
  • Customer service

Timeline

Distribution Operator

Publix Distribution Center
09.2023 - Current

Dock Person

Publix
11.2022 - 09.2023

Warehouse Person

Publix
07.2022 - 11.2022

Grocery Clerk

Publix
11.2021 - 07.2022

Assistant Manager

Family Dollar
12.2019 - 11.2021

High School Diploma -

Kathleen High School

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Katelynn Ellison