Katelynn Gabrelcik
Buffalo,MN
Summary
Entrepreneur, Business owner and former youth educator with great business operations management and relationship building skills. Elevated satisfaction and communication with confidence and genuine care for families and all customers. Leveraged social media marketing to expand It’s All In The Details LLC, on top of car detailing and having a great eye for detail I demonstrate entrepreneurial leadership and a keen eye for customer relations.
I am a motivated business professional with a psychology background and love for human relations, supporting and communication.
Overview
8
8
years of professional experience
Work History
Small Business Co-Owner
It’s All In The Details LLC
05.2020 - Current
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Maintained compliance with industry regulations and updated policies accordingly to protect both customers'' interests as well as those of the small business itself.
- Developed marketing strategies to attract new clients and increase revenue, including social media campaigns and local advertising.
- Expanded product offerings to meet customer demands while maintaining high quality standards.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Assistant Teacher
Kids Haven Childcare & PreSchool
08.2018 - 04.2021
- Supported student physical, mental, and social development using classroom games and activities.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Assistant Teacher
Lil’ Explorers Childcare
08.2020 - 11.2020
- Supported student physical, mental, and social development using classroom games and activities.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Provided one-on-one and group-based learning support focused on student progress.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Participated in professional development workshops, staying abreast of best practices in education.
Drive-Thru Cashier
Jimmy Johns Gourmet Subs
11.2016 - 07.2018
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Developed strong communication skills while interacting with diverse clientele daily.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
Education
Associates & Partial Bachelor’s (pathway Program) - Psychology
Saint Cloud Technical & Community College
Saint Cloud, MNSkills
- Social media marketing
- Operations management
- Human resources
- Entrepreneurial leadership
- Customer relations
- Customer service
- Attention to detail
- Verbal and written communication
- Driven and determined
- Relationship building
Timeline
Assistant Teacher
Lil’ Explorers Childcare
08.2020 - 11.2020
Small Business Co-Owner
It’s All In The Details LLC
05.2020 - Current
Assistant Teacher
Kids Haven Childcare & PreSchool
08.2018 - 04.2021
Drive-Thru Cashier
Jimmy Johns Gourmet Subs
11.2016 - 07.2018
Associates & Partial Bachelor’s (pathway Program) - Psychology
Saint Cloud Technical & Community College
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