Katelynn Genhart
Struthers,OH
Summary
Proactive individual focused on delivering high-quality patient-centered care. Skilled in overseeing acute and chronic conditions as a certified State Tested Nursed Aide.
Overview
7
7
years of professional experience
Work History
State Tested Nurse Aide
Windsor House
New Middletown, OH
04.2019 - Current
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Used wheelchairs and equipment to assist with patient ambulation in room, hallways and bathroom.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Provided total hygiene care to patients per shift by assisting with skincare, bathing and toileting.
Cashier Sales Associate
Marshalls
Boardman, OH
07.2017 - 06.2019
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Trained as a cashier and provided back-up coverage to provide customers with optimal support.
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers.
- Interacted with customers and resolved customer complaints with friendly, service-oriented support.
- Maintained top-notch client servicing standards and overall satisfaction.
- Followed standardized procedures for issuing cash refunds.
- Welcomed and greeted customers and offered friendly, knowledgeable assistance.
- Observed customer purchases in line and differentiated between standard portions.
- Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
High School Diploma -
Struthers High School
Struthers, OH05.2019
Skills
- Privacy and confidentiality
- Charting and clinical documentation
- Patient assessments
- Data entry
- Patient-focused care
- Direct patient care
- Conducting intakes
- Dementia and Alzheimer's knowledge
- Patient privacy
- Documenting behaviors
- Measuring bodily fluids
- Supporting personal needs
- Observing responses
- Responding to emergencies
Timeline
State Tested Nurse Aide
Windsor House
04.2019 - Current
Cashier Sales Associate
Marshalls
07.2017 - 06.2019
High School Diploma -
Struthers High School
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