Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelynn Guckin

Ocean City,NJ

Summary

Proven track record of enhancing guest satisfaction and sales at through exceptional organizational skills and a commitment to customer service excellence.

Overview

7
7
years of professional experience

Work History

Harrahs Pool

Fame Hospitality
10.2021 - Current
  • Hostess: responsibilities include but are not limited to the following :
  • Greeting guest upon arrival and provide exceptional service throughout their experience.
  • Usage of guest lists and reservations to ensure smooth entry for VIPs and customers. Up to ( 500-2000) guest a night.
  • Assist in promotional events to increase club attendance and attract new customers.
  • Maintain a clean and organized hostess stand ,club, and the surrounding work environment.

Yesterdays Tavern

Blue Dog Hospitality
03.2023 - 06.2024
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Able to handle a (5-10) table section during summer rush while giving exceptional service to all customers .

Saladworks

Saladworks Cafe
01.2019 - 01.2022
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.

Server/Cashier

Pats Select Pizza And Grill
01.2017 - 01.2019
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Closed (2) cashiers every shift with counted till .

Education

High School Diploma -

Gloucester City Jr. Senior High School
Gloucester City, NJ
06.2021

Skills

  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Active Listening
  • Problem Resolution

Timeline

Yesterdays Tavern

Blue Dog Hospitality
03.2023 - 06.2024

Harrahs Pool

Fame Hospitality
10.2021 - Current

Saladworks

Saladworks Cafe
01.2019 - 01.2022

Server/Cashier

Pats Select Pizza And Grill
01.2017 - 01.2019

High School Diploma -

Gloucester City Jr. Senior High School

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Katelynn Guckin