Katelynn Leonard
Bakersfield,CA
Summary
Driven Sales Associate with a proven track record at Kohls Department Store, showcasing strong customer support and retail merchandising expertise. Excelled in fostering customer loyalty and enhancing store visual appeal, demonstrating multitasking proficiency and collaborative teamwork. Achieved significant improvements in customer engagement and financial transaction accuracy, embodying a positive and professional demeanor under pressure.
Overview
2
2
years of professional experience
Work History
Sales Associate
Kohls Department Store
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Build relationships with fellow coworkers to ensure a positive work environment.
Education
Certificate - Court Reporting
Taft College
Taft, CASkills
- Strong Customer Support
- Great people skills
- Effective Under Pressure
- Multitasking Proficiency
- Collaborative teamwork skills
- Fitting room maintenance
Accomplishments
- Awarded “Employee of the Month” in July of 2023
Timeline
Sales Associate
Kohls Department Store
09.2022 - Current
Certificate - Court Reporting
Taft College
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