Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Gautier

New York,NY

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Goal-driven professional with a passion for fashion and exceptional customer service. Eager to bring my skills to the dynamic NYC retail and fashion industries.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Apparel Sales Team Member

Academy Sports + Outdoors
10.2020 - Current

Provide exceptional customer service, ensuring a positive shopping experience for all customers.

Drive sales by assisting customers with selecting the right products and offering expert knowledge on apparel.

Maintain store presentation by implementing merchandising guidelines, restocking, and ensuring accurate pricing.

Manage inventory, handle returns, and collaborate with team members to meet store goals.

Customer Service Associate

Walgreens
12.2019 - 10.2020

Operated cash register and processed customer transactions efficiently and accurately.

Assisted in creating and maintaining attractive product displays for seasonal and promotional items.

Addressed customer inquiries, provided product information, and resolved issues to enhance customer satisfaction.

Supported daily store operations, including inventory checks and price updates.

Hostess & To-Go Associate

Sammy’s Grill
03.2018 - 03.2019

Greeted and seated guests, providing a friendly and welcoming first impression.

Managed guest waitlists and provided accurate wait time estimates.

Assisted in maintaining a clean and organized dining area while addressing guest needs.

Communicated restaurant specials and promotions to enhance the guest dining experience.

Education

No Degree - Apparel And Textile Merchandising

Southern University And A&M College
Baton Rouge, LA

Certificate - Fashion Design

IAP Career College (Online)
05-2024

High School Diploma -

Baker High School
Baker
05-2018

Skills

  • Strong Customer Support
  • Sales Proficiency
  • Visual Merchandising Expertise
  • Cash Handling & Point of Sale (POS) Systems
  • Effective Multitasking
  • Collaborative Teamwork
  • Apparel Trend Analysis
  • Time management
  • Sales consultation
  • Product and service knowledge

Certification

Customer Service Certification

Timeline

Apparel Sales Team Member

Academy Sports + Outdoors
10.2020 - Current

Customer Service Associate

Walgreens
12.2019 - 10.2020

Hostess & To-Go Associate

Sammy’s Grill
03.2018 - 03.2019

No Degree - Apparel And Textile Merchandising

Southern University And A&M College

Certificate - Fashion Design

IAP Career College (Online)

High School Diploma -

Baker High School
Kelsey Gautier