Summary
Overview
Work History
Education
Skills
Timeline
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Katelynn Martin

Alvin,IL

Summary

Talented kitchen leader offer over 5 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management, and decision-making skills.

Overview

9
9
years of professional experience

Work History

Kitchen Manager

Panera Bread
10.2014 - 08.2022
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food, beverage and paper deliveries, adhering to food cost and budget.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.

Cashier Trainer

Buccee's
11.2013 - 10.2014
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Operated POS system to complete cash, credit and check transactions.
  • Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
  • Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.

Gift Shop Associate

Bubba Gump Shrimp Com
02.2013 - 08.2013
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Associate of Science - Physical Sciences

Alvin Community College
Alvin, TX
06.2024

High School Diploma -

Santa Fe High School
Santa Fe, TX
06.2014

Skills

  • New Employee Recruitment
  • Inventory Management
  • Portion Sizes
  • Staffing and Sales Reporting
  • Cost Control
  • Staff Scheduling
  • Budget Management
  • Labor and Overhead Cost Estimation
  • Multitasking and Organization
  • Verbal and Written Communication
  • Supply Ordering and Management
  • Kitchen Equipment Operation
  • Attention to Detail

Timeline

Kitchen Manager

Panera Bread
10.2014 - 08.2022

Cashier Trainer

Buccee's
11.2013 - 10.2014

Gift Shop Associate

Bubba Gump Shrimp Com
02.2013 - 08.2013

Associate of Science - Physical Sciences

Alvin Community College

High School Diploma -

Santa Fe High School

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Katelynn Martin