Katelynn Michael
La Marque,Texas
Summary
Healthcare professional with training in EMT - Basic. Handles patient interactions and support with strong problem-solving and communication skills. Committed to providing exceptional care and maintaining safety standards in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks, Barista
12.2025 - Current
- Prepared high-quality beverages with attention to detail and customer preferences.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Operated espresso machines and beverage equipment efficiently and safely.
- Collaborated with team members to ensure smooth operation during busy shifts.
- Adapted quickly to new menu items and seasonal offerings, enhancing customer experience.
- Followed health and safety guidelines to maintain a safe working environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
Retail Sales Associate
HEB Grocery Store
08.2024 - 02.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of store displays to ensure appealing visual merchandising.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Handled customer complaints professionally, resolving issues to maintain satisfaction and loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Dickinson High School
Dickinson, TX05-2026
EMT - Basic -
College of The Mainland
Texas City, TX05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Team leadership
- Decision-making
- Safe food handling
- Beverage preparation
- Excellent memory
Timeline
Barista
Starbucks, Barista
12.2025 - Current
Retail Sales Associate
HEB Grocery Store
08.2024 - 02.2026
High School Diploma -
Dickinson High School
EMT - Basic -
College of The Mainland