People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Astro Skating Center
Tarpon Springs, FL
06.2022 - Current
Ensured compliance with all safety regulations in the workplace.
Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Conducted regular performance reviews to assess individual team member progress.
Held monthly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Maintained a positive work environment that promoted collaboration between team members.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Analyzed data from various sources to identify areas of improvement in the department's operations.
Provided coaching and feedback on employee performance, encouraging professional development.
Participated in regular meetings with senior leadership to provide updates on team progress.
Developed strategies for problem solving and conflict resolution among team members.
Collaborated with other departments to ensure alignment of goals across teams.
Personal Stylist
Nikki's Glitz And Glam Boutique
Palm Harbor, FL
04.2023 - 09.2023
Tracked inventory of clothes, shoes, and accessories both online and in-store.
Managed multiple projects simultaneously while meeting tight deadlines in a fast-paced environment.
Demonstrated excellent communication skills when interacting with customers in person or over the phone.
Suggested accessories to complete the look of an ensemble.
Scheduled appointments with clients to discuss their style needs and preferences.
Managed social media accounts by creating content around styling tips or advice.
Maintained detailed records of client purchases and measurements for future reference.
Provided expertise on current fashion trends and styling techniques.
Created personalized looks that complemented individual body shapes, lifestyle, and budget.
Education
Associate of Arts - Architectural And Building Sciences
St. Petersburg College
Tarpon Springs, FL
01-2027
High School Diploma -
Anclote High School
Holiday, FL
05-2024
Skills
Project management
Customer service
Team building
Data analysis
Inventory management
Conflict resolution
Overseeing daily activities
Team motivation
Flexible schedule
Effective communication
Client service
Issue resolution
Safety
Cash handling
Leadership
Problem-solving
Attention to detail
Safety processes and procedures
Verbal and written communication
Accomplishments
I was Employee of the Year for 2024 at Askro Skate.
Certification
Has a State of Florida Driver's License.
Dependable transportation
Volunteer
I currently volunteer at the Sheriff's Youth Ranch Thrift Store in Dunedin, FL.
Timeline
Personal Stylist
Nikki's Glitz And Glam Boutique
04.2023 - 09.2023
Team Leader
Astro Skating Center
06.2022 - Current
Associate of Arts - Architectural And Building Sciences