Katelynn Tebbs
Rochester,MN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Lab Processing Assistant
Mayo Clinic
10.2022 - Current
- Conducted routine laboratory tests to support clinical research initiatives.
- Prepared specimens and samples for analysis, ensuring adherence to safety protocols.
- Collaborated with team members to troubleshoot equipment issues and optimize workflows.
- Participated in quality control measures to uphold compliance with regulatory standards.
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Prepared specimens for testing and analysis.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Barista Shift Lead
Starbucks
04.2014 - 09.2022
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored new baristas on beverage preparation and customer service standards.
- Managed inventory levels, placing orders to maintain stock of coffee and supplies.
- Implemented new processes for beverage customization, improving customer satisfaction.
- Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
- Rotated staff for adequate coverage and fair distribution of workload.
Education
Certificate - Surgical First Assistant
Mayo Clinic School of Health Sciences
Rochester, MN12-2025
Bachelor of Science - Forensic Psychology
Arizona State University
Tempe, AZ05-2022
Skills
- Deadline oriented
- Confidentiality handling
- Verbal and written communication
- Teamwork and collaboration
- Attention to detail
- Critical thinking
Timeline
Lab Processing Assistant
Mayo Clinic
10.2022 - Current
Barista Shift Lead
Starbucks
04.2014 - 09.2022
Certificate - Surgical First Assistant
Mayo Clinic School of Health Sciences
Bachelor of Science - Forensic Psychology
Arizona State University