Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Katelynn White

Draper

Summary

Highly motivated employee with a desire to take on new challenges. Exceptionally high work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking to work in a role with strong advancement opportunities that allow expansion to knowledge and experience both professionally and personally.

Overview

3
3
years of professional experience
1
1
Certification

Work History

HR Support Agent

BambooHR
10.2023 - Current
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Researched and identified solutions to technical problems.
  • Tested new software and hardware prior to deployment.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Delivered HR training sessions to staff, managers and executives.
  • Answered inquiries regarding health benefits and 401k options.

Financial Service Representative

Mountain America Credit Union
02.2021 - 10.2023
  • At Mountain America, The Financial Service Representatives recognize and meet member needs by providing quality service through loan servicing transactions, cross selling products and services in order to help our members achieve there financial goals.
  • Establish strong and positive relationships within the organization to contribute to team success.
  • Skilled at working independently and collaboratively in a team environment.
  • Maintained high knowledge of current programs, offerings and products.
  • Verified application and account details to accurately asses credit and financial risks of potential clients.
  • Managed account data and verified information with clients, past creditors and other involved parties.

Education

High School Diploma -

Lehi High School
Lehi, UT
03.2020

Skills

  • Time Management
  • Decision Making
  • Financial Analysis
  • Financial Services
  • Loan Servicing
  • Human Resource Management

Accomplishments

  • Top of the Mountain

Certification

  • Licensed NMLS-2023
  • Licensed Utah Notary-2023

Timeline

HR Support Agent

BambooHR
10.2023 - Current

Financial Service Representative

Mountain America Credit Union
02.2021 - 10.2023

High School Diploma -

Lehi High School

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Katelynn White