Katelynne Busby
Milton,FL
Summary
Healthcare professional with extensive experience in high-stress emergency settings. Proven ability to deliver exceptional patient care while maintaining composure during medical crises. Highly reliable team member with adaptability to changing situations and commitment to collaborative success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse, Emergency Department
Ascension Sacred Heart
Pensacola
05.2025 - Current
- Administered emergency care to patients in critical condition, ensuring timely interventions and support.
- Collaborated with multidisciplinary teams to develop and implement treatment plans for diverse patient needs.
- Monitored vital signs and assessed patient conditions, adjusting care protocols as necessary for optimal outcomes.
- Educated patients and families on health management strategies, enhancing understanding of treatment options and recovery processes.
RN Case Manager
Ascension Sacred Heart Hospital Medical Group
Pensacola, FL
04.2023 - 05.2025
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
Registered Nurse, PACU
Ascension Sacred Heart Children's Hospital
Pensacola, FL
01.2023 - 04.2023
- Provided timely interventions to address airway management complications such as respiratory depression or obstruction in post-operative patients.
- Reduced complications by promptly identifying and addressing post-operative issues in PACU patients.
- Enhanced patient recovery by providing comprehensive post-anesthesia care and monitoring vital signs.
- Provided emotional support to patients and their families during the recovery process, easing anxiety related to surgery outcomes.
- Enhanced patient safety during transfers to other units by providing handoff communication that accurately conveyed critical information about the patient''s condition, potential risks, and ongoing treatment plans.
Registered Nurse, Pediatrics
Ascension Sacred Heart Pediatric Emergency Department
Pensacola, FL
01.2022 - 01.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
RN Case Manager
Ascension Sacred Heart Hospital Medical Group
Pensacola, FL
04.2020 - 01.2022
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
Registered Nurse, Emergency Department
Ascension Sacred Heart Hospital Emergency Department
Pensacola, FL
07.2019 - 04.2020
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
- Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
- Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.
Patient Care Technician, Emergency Department
Ascension Sacred Heart Hospital
Pensacola, FL
09.2017 - 07.2019
- Improved patient satisfaction by providing compassionate and attentive care during high-stress situations.
- Assisted healthcare providers in delivering life-saving procedures, contributing to positive patient outcomes.
- Recognized potential escalations among distressed patients or family members, effectively utilizing de-escalation techniques to maintain a calm and safe environment.
- Ensured optimal patient comfort by assisting with personal hygiene tasks, mobility support, and wound care.
- Maintained a safe and clean environment through diligent adherence to infection control protocols and standards.
- Promoted a culture of teamwork and collaboration by proactively communicating with colleagues to ensure seamless coordination of care efforts.
- Continuously sought opportunities for professional growth and development, participating in relevant training programs to enhance skills as an Emergency Room Patient Care Technician.
Pharmacy Technician
CVS Pharmacy
Century, FL
01.2016 - 03.2017
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Bachelor of Science - Nursing
Pensacola States College
Pensacola, FL08.2024
Associate of Applied Science - Nursing
Coastal Alabama Community College
Brewton, AL05.2019
High School Diploma -
Northview High School
Century, FL05.2014
Skills
- Communicate well with others
- Very good with managing time
- Written/verbal skills
- Independent as well as a team player
- Emergency department/trauma experience
- Pediatric Advanced Life Support
- Trauma nursing
- Quality Improvement
- Infection Control
- EKG interpretation
- Pediatric advanced life support
- Medication administration
Certification
- RN - Registered Nurse License
- BLS - Basic Life Support
- PALS - Pediatric Advanced Life Support
- ACLS - Advanced Cardiovascular Life Support
- TNCC - Trauma Nursing Core Course
Timeline
Registered Nurse, Emergency Department
Ascension Sacred Heart
05.2025 - Current
RN Case Manager
Ascension Sacred Heart Hospital Medical Group
04.2023 - 05.2025
Registered Nurse, PACU
Ascension Sacred Heart Children's Hospital
01.2023 - 04.2023
Registered Nurse, Pediatrics
Ascension Sacred Heart Pediatric Emergency Department
01.2022 - 01.2023
RN Case Manager
Ascension Sacred Heart Hospital Medical Group
04.2020 - 01.2022
Registered Nurse, Emergency Department
Ascension Sacred Heart Hospital Emergency Department
07.2019 - 04.2020
Patient Care Technician, Emergency Department
Ascension Sacred Heart Hospital
09.2017 - 07.2019
Pharmacy Technician
CVS Pharmacy
01.2016 - 03.2017
Associate of Applied Science - Nursing
Coastal Alabama Community College
High School Diploma -
Northview High School
Bachelor of Science - Nursing
Pensacola States College
References
- Samantha Daugett, RN, Ascension Sacred Heart Medical Group, Coworker (850) 416-7838
- Christi Lambert, RN, Ascension Sacred Heart Medical Group, Manager, (850) 416-1522
- Kyrsten Vunnkannon, RN, Ascension Sacred Heart Emergency Department, Coworker, (850) 416-5046