Katelynne Lamphier
Locke,NY
Summary
Motivated and detail-oriented professional with an educational foundation in dental assisting and a commitment to providing quality patient care. Successfully completed the DACC national certification exam, with experience in fast-paced customer service environments requiring strong communication, organization, task prioritization, and attention to detail. Eager to apply dental assisting knowledge in a clinical setting while continuing to develop hands-on skills and contribute to a supportive dental team.
Overview
4
4
years of professional experience
Work History
Team Member
Playa Bowls
Ithaca, New York
03.2026 - Current
- Provided friendly and knowledgeable customer service by answering questions, assisting with menu options, and accommodating individual requests.
- Prepared açaí bowls, smoothies, and beverages according to standardized recipes and precise measurements while accurately completing customer modifications.
- Operated point-of-sale (POS) system to process transactions, issue gift cards, promote current offers, and assist customers with the rewards program.
- Prioritized completing responsibilities during high-volume, limited-staffing shifts to ensure timely and accurate service.
- Restocked ingredients, supplies, and service areas throughout each shift to support smooth daily operations.
- Upheld high standards of cleanliness and sanitation across food-preparation surfaces, equipment, and customer areas.
Busser/Support
Elephant & The Dove
Skaneateles, New York
03.2025 - 09.2025
- Supported servers and hosts throughout service by assisting with guest requests and anticipating dining room needs.
- Cleared, cleaned, and reset tables throughout guests' dining experience while maintaining a clean and organized dining area.
- Assisted with food running and delivered requested items to guests in a timely manner.
- Restocked service stations with glassware, silverware, plates, napkins, and ice while polishing glassware and silverware.
- Collaborated closely with wait staff and other team members to ensure clear communication and guest satisfaction.
- Balanced multiple responsibilities during high-volume, fast-paced shifts while maintaining high standards of customer service.
Cashier
Modern Market
Moravia, NY
08.2022 - 08.2024
- Greeted Modern Market guests at the register with friendly service.
- Operated cash register and point-of-sale (POS) system to process customer transactions accurately and efficiently.
- Answered customer questions and provided store information.
- Maintained a clean, organized, and welcoming work environment.
Education
Dental Assistant Program -
Cayuga-Onondaga BOCES
Auburn, NY09-2026
Advanced Regents Diploma -
Moravia Junior-Senior High School
Moravia, NY06-2024
Skills
- Customer Service
- Verbal Communication
- Team Collaboration
- Attention to Detail
- Organization
- Time Management
- Task Prioritization
- Adaptability
- Following Detailed Instructions
- Cleanliness & Sanitation Standards
Timeline
Team Member
Playa Bowls
03.2026 - Current
Busser/Support
Elephant & The Dove
03.2025 - 09.2025
Cashier
Modern Market
08.2022 - 08.2024
Dental Assistant Program -
Cayuga-Onondaga BOCES
Advanced Regents Diploma -
Moravia Junior-Senior High School