Katelynne Rodriguez
Weslaco,TX
Summary
Energetic and personable, excelling in communication and problem-solving. Possesses strong understanding of customer relationship management and proficiency in handling inquiries and resolving issues efficiently. Committed to enhancing client satisfaction and contributing to positive client experiences.
Overview
3
3
years of professional experience
Work History
Client Services Assistant ( Volunteer)
MCC Brokerage
Weslaco, TX
10.2025 - 12.2025
- Conducted follow up calls and maintained organized client records.
- Assisted licensed broker with client outreach and appointment scheduling.
To Go Specialist ( Online Orders)
Texas Roadhouse
Weslaco, TX
05.2023 - 08.2024
- Managed high volume online orders and phone orders in a fast paced restaurant environment.
- Ensured order accuracy, coordinated with kitchen staff and provided excellent customer service during pickup.
- Handled payments resolved customer concerns, and maintained organization during peak hours while meeting company service standards.
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Education
Associate of Arts - Bilingual Education
The University of Texas Rio Grande Valley
Edinburg, TX12-2027
High School Diploma -
Weslaco High School
Weslaco, TX05-2024
Skills
- Documentation and record keeping
- Data entry proficiency
- Client needs assessment
- Sales support
Timeline
Client Services Assistant ( Volunteer)
MCC Brokerage
10.2025 - 12.2025
To Go Specialist ( Online Orders)
Texas Roadhouse
05.2023 - 08.2024
Associate of Arts - Bilingual Education
The University of Texas Rio Grande Valley
High School Diploma -
Weslaco High School