Katelyn Seip
Greenwood,IN
Summary
Creative and passionate in working in Social Media. I want to gain more experience and skills by assisting in content posting and creation on social media. Driven and dedicated and offering polished skills in communication, strategy and research. I want to be successful in helping companies and brands reach more revenue-producing clients across multiple social media platforms. The most important goal for me is to help your business grow by utilizing social media to our advantage and ensuring client/follower engagement.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Fast Food Manager
Papa Murphy's
06.2016 - 05.2023
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Photo Editor
Freelance
05.2020 - 08.2022
- Edited Instagram content such as photos and videos using editing apps. Edited to make photos more appealing to followers.
- Created themes and color schemes to fit Instagram feed.
- Edited videos using TikTok and looked at popular trends and themes.
- Analyzed data and statistics from Instagram posts to see trends in post times, age groups, gender, and other stats with each post.
Education
Bachelor of Social And Behavioral Science -
Indiana University Bloomington
Bloomington, IN 08.2020 - 12.2024
Minor in Public Health - Public Health
Indiana University Bloomington
Bloomington, IN 08.2020 - 05.2023
Skills
- Teamwork
- Audience Analysis
- Photo Editing
- Video Editing
- Content Creation
- Organized
- Passionate about Social Media
- Document Proof-Reading
- Fact-Checking
Timeline
Bachelor of Social And Behavioral Science -
Indiana University Bloomington
08.2020 - 12.2024
Minor in Public Health - Public Health
Indiana University Bloomington
08.2020 - 05.2023
Photo Editor
Freelance
05.2020 - 08.2022
Fast Food Manager
Papa Murphy's
06.2016 - 05.2023
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