Jaqueline Lopez
Elgin,IL
Summary
Service-Certification McDonald's Manager with over two years of experience leading high-volume corporate and franchise restaurant operations. Expert in driving peak efficiency during Breakfast and Lunch rushes, maintaining a good attitude while highly stressed.Devoted to giving every customer a positive and memorable experience.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Fast Food Manager
McDonald's
Elgin, IL
2023.11 - Current
- Trained team members on food safety, sanitation, customer service, menu education, and up-selling techniques to improve overall service quality.
- Implemented customer service strategies that enhanced guest satisfaction.
- Supervised daily operations and ensured compliance with company standards.
Education
Larkin High School.
Elgin, ILSkills
- Customer service
- Team leadership
- Time management
- Food safety
- Communication
- Independent problem solving
- Teamwork
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Fast Food Manager
McDonald's
2023.11 - Current
Larkin High School.