Katen Lowe
St.Petersburg,FL
Summary
Dedicated to quality of work, treating everyone regardless of background with care and respect. Taking great pride in collaborating with cohorts. Committed to professionalism especially in a fast pace setting. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Financial Counselor Lead
Evara Health
10.2020 - Current
- Registration for large patient population, ensuring demographics, financial, insurance information is documented appropriately in a timely manner
- Contacted insurance providers to obtain key information regarding patient benefits and to submit notes for patient record
- Checking in patients for their healthcare appointments as well as scheduling future dates
- Auditing fellow financial counselors for chart reviews ensuring patients profiles are being updated as well as being assessed appropriately
- Collecting patient payments and copays for variety of departments
- Engaging in outreach events across Pinellas county, assisting with organization and patient check-in
- New hire training, training on boarding staff for our role of financial counselors, further assisting new hires with questions beyond the training process
- Building patient relationships in a respectful manner, offering professional, safe environment
Line Cook
Addington Place at College Harbor
01.2020 - 07.2020
- Beginning waitress for 4 months taking table orders, receiving calls for room service, organizing meal as well as setting up the private dining room
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Promotion to cook for 3 months making, preparing, serving food to residents, cleaning, organizing personal orders for different diets and needs
- Followed restaurant stock management to monitor food quality
- Prepared food items in large meal quantities
- Maintained well-stocked stations with supplies for maximum productivity
Key Holder
Gulfport Produce
06.2018 - 11.2019
- Managing the cash register
- Organizing and quality control of produce
- Taking orders to be delivered for large scale customers
- Customer service
- Key holder of the establishment
- Organizing large quantities of produce for restaurant orders
Education
High School diploma -
Boca Ciega High School
Saint Petersburg, FL12.2019
Culinary Arts -
Pinellas Technical College
Saint Petersburg, FL09.2020
Skills
- Exceptional communication skills
- Great organizational technique
- Diligent worker
- Dedicated to quality of work
- Calm under pressure
- HIPAA Compliance
- Collaborator
Community Service
- Royce Hurst Humane Society, 2011-2012. Dog walking, cleaning around the shelter, spending time with the animals
- Math and Science center, 2013-2015. Helped organize day camps, gave private tours, demonstrated specific experiments, cleaned and organized work stations
- Fins and Skins Aquatic Superstore, 2017. Cleaned and washed aquariums, terrariums, and other enclosures. Wash, feed and cared for the reptiles and aquatic animals. Worked with customers on selling and educating them on animals and animal products
Timeline
Financial Counselor Lead
Evara Health
10.2020 - Current
Line Cook
Addington Place at College Harbor
01.2020 - 07.2020
Key Holder
Gulfport Produce
06.2018 - 11.2019
High School diploma -
Boca Ciega High School
Culinary Arts -
Pinellas Technical College
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