Katera Jones
New Haven,CT
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Hardworking individual with customer service, multitasking, and time management abilities. Ready to apply education in the workplace and developed skills in a fast-paced business environment, including data analysis, stakeholder communication, and strategic planning. Seeking to transition into a new role to apply and further develop these skills. Committed to leveraging analytical expertise and problem-solving abilities to contribute to organizational success. Offers excellent technical abilities with software and applications, along with the ability to handle challenging work.
Overview
5
5
years of professional experience
Work History
Work Study Student
Norfolk State University
02.2020 - 04.2023
- Assisted department with special projects and tasks to meet deadlines
- Assisted in day-to-day maintenance and responsibilities to facilitate operations of assigned department
- Employed organization and multitasking functions to comply with due dates and deadlines
- Greeted callers to identify and address needs while fostering positive experience
- Delivered messages and ran errands
- Operated photocopiers and scanners, facsimile machines and personal computers
- Typed, formatted and edited correspondence and other documents
Employee
Tropical Smoothie
05.2022 - 06.2022
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications
- Cleaned blenders, mopped and swept floors and stocked coolers
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Maintained safe food handling practices to prevent germ spread
- Served food and beverages at take-out counters to provide fast service to waiting guests
- I was cashier, I made food orders, and I did smoothies
Cashier
McDonald's
06.2020 - 07.2020
- Operated cash register or POS system to receive payment by cash, check and credit card
- Answered customer questions and provided store information
Employee
Walmart
06.2020 - 07.2020
- I worked in Apparel, Shoes, and Jewelry
- Helped customers
- Organized
Warehouse Worker
Amazon
04.2024 - Current
- Consistently lifted materials weighing as much as 28 pounds.
- Maintained clean workspaces
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Bachelor of Science - Business Entrepreneurship
Norfolk State University
Norfolk, VA05-2024
Skills
- Strategic Planning
- Conflict Resolution
- Planning & Organizing
- Microsoft Office
- Good Work Ethic
- Relationship Building
- Computer Skills
- Math
- Innovative
- Organizational Skills
- Supervision & Leadership
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Critical Thinking
- Team Management
- Project management
- People Skills
- Customer Service
- Flexible Schedule
- Active Listening
- Creativity
- Communication
Timeline
Warehouse Worker
Amazon
04.2024 - Current
Employee
Tropical Smoothie
05.2022 - 06.2022
Cashier
McDonald's
06.2020 - 07.2020
Employee
Walmart
06.2020 - 07.2020
Work Study Student
Norfolk State University
02.2020 - 04.2023
Bachelor of Science - Business Entrepreneurship
Norfolk State University
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