Kateri Krumae
Peyton,CO
Summary
A team player, dependable, and eager to learn, with over 20 years experience in customer service and training, with the aptitude and determination to learn more to build a career working in a field of my choice.
Overview
12
12
years of professional experience
Work History
Homemaker
03.2020 - Current
- Time Management, Accounting/Budgeting, Excellent multi-tasking and Information Management, Negotiation/Decision making/Crisis Management/Attentive Listening
PAL Cleaning Services
11.2019 - 03.2020
- Clean Model Homes, Sweep/Mop/Vacuum Floors
Los Alamos Medical Center
05.2014 - 08.2014
- Receptionist, Greet Patients, Verify Insurance and Schedule Appointments, Collect Co-Payments, Balance and Batch Out Cash Drawer, Answer Multiple Phone Lines – Route Incoming Calls/Take Messages, Scan/Fax Documents
La Clinica Del Pueblo
02.2013 - 05.2014
- Receptionist, Greet Patients, Verify Insurance and Schedule Appointments, Collect Co-Payments, Balance and Batch Out Cash Drawer, Answer Multiple Phone Lines – Route Incoming Calls/Take Messages, Scan/Fax Documents
Sundial
08.2012 - 02.2013
- Cashier, Greet Customers, Stock Merchandise, Attend to Store Customers as Needed, Maintain Cleanliness of Store and Work Area
Northwest Regional Education Cooperative
02.2012 - 08.2012
- Administrative Assistant, Review Files for Audit Compliance, Data Entry, Assist in Accounts Payable and Track and Reconcile Invoices, File, Answer Phones, Ran Errands, Other Administrative Duties as Assigned
Education
Associate of Science in Business Administration -
Colorado Technical University
02.2024
Skills
- Customer Care
- Empathy
- Problem solving
- Technical knowledge
- Communication
- Active listening
- Patience
Certification And Skills
- Computer Skills – MS Office – Office, Excel, PowerPoint; Internet Research; Email, ECW, and Dentrix
- Excellent Communication Skills
- Customer Service Skills – Working effectively to deal with difficult customers
- Data Entry
- Typing, Filing, Other Office Skills
- Quality record maintenance and documentation to ensure compliance
- Work independently or in groups
References
- Higinia Cordova, Co-Worker @ La Clinica Del Pueblo, (575) 419-2487, hcordova@la-clinica.org
- Wenona Garcia, Co-Worker @ La Clinica Del Pueblo, (575) 756-4434, life_saver_ems_1@yahoo.com
- Francie Jaramillo, Co-Worker @ La Clinica Del Pueblo, (505) 330-9234, jaramillo_f@yahoo.com
Timeline
Homemaker
03.2020 - Current
PAL Cleaning Services
11.2019 - 03.2020
Los Alamos Medical Center
05.2014 - 08.2014
La Clinica Del Pueblo
02.2013 - 05.2014
Sundial
08.2012 - 02.2013
Northwest Regional Education Cooperative
02.2012 - 08.2012
Associate of Science in Business Administration -
Colorado Technical University