Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Benjamin Garfield

Benjamin Garfield

Fort Lauderdale,FL

Summary

Organized worker with excellent scheduling, coordination and de-escalation talents as part of clinical teams. Skilled at admitting clients, managing client services, providing thorough reports and ensuring client satisfaction. Detail and client-oriented with proficiency in handling emergency situations. Resourceful professional and collaborative team player.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Recovery Specialist

CKR Smith Consulting, LLC
Boynton Beach, FL
01.2019 - Current
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Collected urine samples to test for substance use.
  • Facilitated group and individual therapy in outpatient setting.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Monitored social media and online sources for industry trends.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Resolved problems, improved operations and provided exceptional client support.
  • Intervene with clients to help them get into treatment.
  • Followed up with clients after they discharged from treatment to ensure they are still sober.

Director of Operations

Directions Behavioral Health Center
Margate, FL
11.2019 - 06.2020
  • Communicated with patients, ensuring that medical information was kept private.
  • Knowledge of EMR systems such as Kipu.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Direct day-to-day administrative and operational functions for 28-bed facility, providing guidance and leadership to over 13 employees across more than four departments.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.

Sober Living House Manager

Reed Street Recovery Residence
Philadelphia, PA
01.2018 - 09.2019
  • Spoke with community organizations to boost outreach and highlight programs successes.
  • Referred clients to legal resources and educational programs.
  • Coordinated schedules and assignments for clients, maximizing team efficiency and effectiveness.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Educated families and clients about substance abuse, including its impact on children.
  • Referred clients to community agencies and organizations to meet treatment needs, such as medical or employment.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Resolved AMA issues, improved operations and provided exceptional client support.
  • Provided Crisis Intervention.
  • Handled all in house urinalysis.
  • Conducted safety checks within the sober house.
  • Referred any clients to a higher level of care in case of a relapse.
  • Implemented Narcan trainings for all clients - current and new admits.

Bartender

Barra Rossa
Philadelphia, PA
11.2018 - 10.2019
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Upsold daily specials and beverage promotions to exceed daily sales goals
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
  • Verified drinking age requirements of customers by carefully reviewing photo identification

Education

Certified Recovery Specialist - Addiction Counseling

Pennsylvania State
Abington, PA
05.2018

High School Diploma -

Haverford Senior High School
Havertown, PA
06.2009

Skills

  • Capital spending
  • Process improvements
  • Strategic planning and execution
  • Operations Oversight
  • Staff Management
  • Coaching and mentoring
  • Conflict resolution
  • Client account management
  • Relationship building
  • Delegation
  • Effective leader

Certification

  • First Aid/CPR Certified
  • Current on all CEU's Trainings
  • Trained on Administering Narcan

Timeline

Director of Operations

Directions Behavioral Health Center
11.2019 - 06.2020

Recovery Specialist

CKR Smith Consulting, LLC
01.2019 - Current

Bartender

Barra Rossa
11.2018 - 10.2019

Sober Living House Manager

Reed Street Recovery Residence
01.2018 - 09.2019

Certified Recovery Specialist - Addiction Counseling

Pennsylvania State

High School Diploma -

Haverford Senior High School

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