Katerin Bonilla
Yonkers,NY
Summary
I am motivated and reliable with a background highly experienced in customer service, cashiering, and childcare. I am skilled in maintaining customer satisfaction. I can manage responsibilities, resolve conflicts, and maintain a positive outlook.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Rec Attendant
TIBBETTS BROOK PARK
Yonkers, USA
06.2024 - 09.2025
- Created a welcoming environment by greeting guests upon arrival
- Ensured the safety of guests by enforcing rules and regulations
- Maintained a high level of courtesy while interacting with customers in person or over the phone
- Address and resolve customer inquiries promptly
School Bus Monitor
ASTRA TRANSPORTATION CORP.
Yonkers, USA
10.2024 - 06.2025
- Properly seat the children in their assigned seats
- Keep a clean environment
- Assist children with anything they need
Customer Service Representative
FRESCO GOLF
Yonkers, USA
06.2022 - 06.2024
- Assist customers, managing incoming calls and e-mails
- Greet customers with a friendly, positive attitude
Childcare
PRIVATE RESIDENCES
Yonkers, USA
03.2018 - 01.2024
- Maintain a clean environment
- Supervise children during playtime
- Taught children personal hygiene skills
Education
High School Diploma -
Riverside High School
Yonkers, NYSkills
- Bilingual- English/ Spanish
- Organized
- Dedicated
- Responsible
- Multi-tasking
- Communication skills
- Writing skills
- Experience with children
- Sales
- POS
- Cash handling
Certification
- Nanny Training - CPR
- OSHA 10 & 30
Timeline
School Bus Monitor
ASTRA TRANSPORTATION CORP.
10.2024 - 06.2025
Rec Attendant
TIBBETTS BROOK PARK
06.2024 - 09.2025
Customer Service Representative
FRESCO GOLF
06.2022 - 06.2024
Childcare
PRIVATE RESIDENCES
03.2018 - 01.2024
High School Diploma -
Riverside High School