Teresa Castrol
Palmdale,CA
Summary
I am a Medical Assistant with over 9 years of experience in high-volume outpatient clinics and Trauma Hospitals. My background includes taking patient histories, preparing exam rooms, and assisting with minor procedures. I take pride in my strong clinical skills and ability to ensure smooth, efficient daily operations, always prioritizing a welcoming and empathetic environment for patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Los Angeles Center of Ears, Nose and Throat
Palmdale, CA
06.2021 - Current
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
Unit Secretary
Providence Holy Cross
Mission Hills, CA
09.2020 - 06.2024
- Per Diem
- Operated telephone switchboard to answer, screen, and forward calls.
- Interviewed patients to complete case histories, intake documentation, and insurance forms.
- Used computer and job-related software to compile and record medical charts, correspondence and reports.
- Organized patient files and medical records.
- Provided support with patient registration and billing.
- Notified support services of unit issues related to housekeeping or facilities maintenance.
Monitor Tech/ Ward Clerk
Henry Mayo Newhall Hospital
Newhall, CA
10.2020 - 02.2024
- Answered patient call signals or bells to determine patient needs.
- Notified support services of unit issues related to housekeeping or facilities maintenance.
- Greeted visitors or callers to handle inquiries and direct to appropriate personnel.
- Monitored patient conditions during surgery by observing EKG readings and other vital signs.
- Reported changes in patient status to physicians or other medical team members.
- Reviewed patient information to determine normal and abnormal heart patterns.
- Prioritized and communicated telemetry alarms to unit staff for timely interventions to promote patient safety.
- Updated patients' records with readings taken from heart monitors or EKGs.
Clinical Medical Assistant Supervisor
Family Health Clinic
Sylmar, CA
04.2015 - 09.2019
- Developed and maintained computerized record management systems to store and process data, such as personnel activities and information and to produce reports.
- Conducted recruitment, hiring, and training of personnel.
- Consulted with medical, business and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans and promote health programs.
- Supervised and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Established work schedules and assignments for staff, accorded to workload, space, and equipment availability.
- Performed routine and scheduled maintenance services.
Education
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UEI College
Van Nuys, CA06.2010
High School Diploma - undefined
San Fernando High
San Fernando, CA06.2007
Skills
EMR Systems- Cerner, Epic
Medical Records Management
Time management
Multitasker
Bilingual- English/ Spanish
Certification
- CPR
- Fire Class
Timeline
Medical Assistant
Los Angeles Center of Ears, Nose and Throat
06.2021 - Current
Monitor Tech/ Ward Clerk
Henry Mayo Newhall Hospital
10.2020 - 02.2024
Unit Secretary
Providence Holy Cross
09.2020 - 06.2024
Clinical Medical Assistant Supervisor
Family Health Clinic
04.2015 - 09.2019
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UEI College
High School Diploma - undefined
San Fernando High