KATERIN LOPEZ
Summary
Detail-oriented Administrative Professional experienced in healthcare and property management environments. Delivered exceptional customer service and maintained accurate records through effective scheduling and treatment planning support. Established strong relationships with patients and provided quality assistance during dental procedures, fostering a welcoming environment for diverse personalities.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Dental Assistant / Front Desk Support
Town & Country Dental
06.2025 - Current
- Coordinated scheduling, managed patient communications, and facilitated follow-up to enhance patient experience.
- Clarified treatment plans and financial information to support informed patient decisions.
- Maintain accurate patient documentation and records.
- Assisted in dental procedures and managed front-office operations to ensure smooth workflow.
Property Manager Assistant (Hybrid)
Colonial Group LLC
01.2020 - 01.2025
- Managed tenant records and maintained accuracy of reports and databases to ensure efficient property operations.
- Collected payments and coordinated account follow-up to enhance tenant satisfaction and financial tracking.
- Responded to tenant inquiries and service requests, facilitating timely resolutions and improving tenant relationships.
- Maintained office documentation and scheduling tasks.
Dental Assistant / Front Desk
America Dental Center
03.2022 - 05.2024
- Coordinated patient scheduling and appointments to optimize clinic workflow.
- Managed patient scheduling and appointment coordination.
- Facilitated high-volume calls and customer service interactions to enhance patient experience.
- Secured and maintained confidential patient information in compliance with privacy regulations.
Dental Assistant
ABC Dental
06.2021 - 03.2022
- Coordinated patient care and administrative operations to enhance workflow efficiency.
- Maintained accurate treatment records and documentation for compliance and patient safety.
- Facilitated professional communication with patients and staff to ensure a positive experience.
Education
BBA - Accounting And Finance
University of Houston
Houston, TX 08.2026 - 06.2028
Associate Degree - Business Administration
Houston Community College
Houston, TX 08.2024 - 06.2026
Skills
- Dental assisting techniques
- Assisting with procedures
- Patient interaction
- Patient records
- Treatment planning
- Dental hygiene
- Dental radiography
- Radiography protocols
- Exam setups
- Sterilization methods
- Intake procedures
- Patient education strategies
- Patient counseling
- Data confidentiality
- Database Management
- Data management
- Microsoft Office
- Software management
- Administrative Support
- Office administration
- Scheduling
- Schedule management
- Appointment management
- Customer Service
- Customer communication
- Team collaboration
- Time Management
- Problem Solving
- Cross-training
- Records Management
- Instrument preparation
- Oral hygiene education
- HIPAA compliance
- Cross-training
- Schedule management
Certification
- Dental Assistant License
- CPR Certification
- Nitrous Oxide Monitoring
Timeline
BBA - Accounting And Finance
University of Houston
08.2026 - 06.2028
Dental Assistant / Front Desk Support
Town & Country Dental
06.2025 - Current
Associate Degree - Business Administration
Houston Community College
08.2024 - 06.2026
Dental Assistant / Front Desk
America Dental Center
03.2022 - 05.2024
Dental Assistant
ABC Dental
06.2021 - 03.2022
Property Manager Assistant (Hybrid)
Colonial Group LLC
01.2020 - 01.2025