Dynamic and dedicated team member with a strong work ethic. Recognized for quick learning and exceptional customer service skills, effectively resolving complaints while maintaining efficiency. Proficient in cash handling and multitasking, consistently contributing to a positive team environment and achieving production goals.
Hi, I’m
Katerin Torres
Houston,TX
Summary
Overview
1
year of professional experience
Work History
Chick-fil-A
Team Member
09.2024 - 04.2025
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Dairy Queen
Team Member
02.2024 - 04.2024
Job overview
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
MY GED
GED
05-2025
University Overview
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong communication skills
- Strong work ethic
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Resolved complex customer issues, leading to increased customer retention
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- I like trying new recipes and food trends
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Team Member
Chick-fil-A
09.2024 - 04.2025
Team Member
Dairy Queen
02.2024 - 04.2024
MY GED
GED
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