Katerina Conway
Summary
Recent graduate with foundational knowledge in Emergency Medicine and hands-on experience gained through Paramedic training program and prior experience in healthcare patient support as a Certified Nursing Assistant. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Stockley Center
05.2023 - 05.2025
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Collaborated with healthcare team to develop and implement care plans.
- Provided emotional support and companionship to residents, enhancing quality of life.
- Documented patient progress accurately in electronic health records system.
Customer Service Representative
Floor and Decor
06.2021 - 03.2022
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed transactions accurately using point-of-sale systems to ensure efficiency.
- Managed product returns and exchanges, maintaining customer satisfaction and loyalty.
Warehouse Associate
Amazon
06.2020 - 03.2021
- Collaborated with team members to optimize workflow and meet daily shipping targets
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Education
Associate of Science - Paramedic
Delaware Technical Community College
DEEMT Certificate - EMT
Delaware Technical Community College
DE07-2025
Certificate of Certified Nursing Assistant - Healthcare
Delaware Technical Community College
DE04-2023
High School Diploma -
Timbersong Academy
Weaverville, NC05-2018
Skills
- Effective time management
- Direct patient support
- Patient vital signs assessment
- Empathetic communication
- Basic emergency life support
- Meticulous attention to detail
Certification
- CPR Training- May, 2025 and previous
- EMT License - Passed NREMT, waiting for Delaware License - September, 2025
Timeline
CNA
Stockley Center
05.2023 - 05.2025
Customer Service Representative
Floor and Decor
06.2021 - 03.2022
Warehouse Associate
Amazon
06.2020 - 03.2021
Associate of Science - Paramedic
Delaware Technical Community College
EMT Certificate - EMT
Delaware Technical Community College
Certificate of Certified Nursing Assistant - Healthcare
Delaware Technical Community College
High School Diploma -
Timbersong Academy